:root{--ink:#142a24;--green:#19362d;--green-2:#264f42;--cream:#f5f1e8;--paper:#fffdf8;--gold:#d7a84b;--gold-soft:#f4dfad;--line:#ded9cc;--muted:#6d746f;--shadow:0 18px 55px rgba(25,54,45,.12);font-family:Inter,"Segoe UI",Arial,sans-serif;color:var(--ink);background:var(--cream);font-size:16px}*{box-sizing:border-box}body{margin:0;background:var(--cream)}button,input,select{font:inherit}.app-shell{min-height:100vh;display:grid;grid-template-columns:230px 1fr;grid-template-rows:74px 1fr}.topbar{grid-column:1/-1;display:grid;grid-template-columns:230px minmax(300px,620px) 1fr;gap:24px;align-items:center;padding:0 28px 0 20px;background:var(--paper);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:30}.brand{display:flex;align-items:center;gap:11px;border:0;background:none;color:var(--ink);padding:0;text-align:left;cursor:pointer}.brand-mark{display:grid;place-items:center;width:39px;height:39px;border-radius:11px;background:var(--green);color:var(--gold-soft);font-family:Georgia,serif;font-size:1.55rem}.brand strong{display:block;font-family:Georgia,serif;letter-spacing:.12em}.brand small{display:block;font-size:.63rem;color:var(--muted);letter-spacing:.12em;margin-top:2px}.global-search,.search-field{display:flex;align-items:center;gap:10px;background:#f2f0e9;border:1px solid transparent;border-radius:11px;padding:0 13px;color:var(--muted)}.global-search:focus-within,.search-field:focus-within{border-color:#9fb3aa;background:#fff}.global-search input,.search-field input{width:100%;height:42px;border:0;outline:0;background:transparent;color:var(--ink)}kbd{font-size:.72rem;border:1px solid #cbc6bb;border-radius:5px;padding:3px 6px;background:#fff}.header-actions{display:flex;justify-content:flex-end;align-items:center;gap:14px}.sync-badge{font-size:.78rem;color:var(--muted);display:flex;align-items:center;gap:7px}.sync-badge i{width:7px;height:7px;border-radius:50%;background:#3b9a65}.icon-button{display:none;border:0;background:none;font-size:1.4rem}.sidebar{grid-column:1;grid-row:2;background:var(--green);color:#fff;padding:24px 14px;position:sticky;top:74px;height:calc(100vh - 74px);display:flex;flex-direction:column;justify-content:space-between}.nav-label{font-size:.68rem;letter-spacing:.16em;text-transform:uppercase;color:#9db3aa;margin:20px 14px 8px}.nav-item{width:100%;display:flex;align-items:center;gap:11px;border:0;border-radius:9px;background:transparent;color:#d5dfdb;padding:12px 14px;cursor:pointer;text-align:left;margin:2px 0}.nav-item span{font-size:1.1rem;color:#aac0b7}.nav-item:hover,.nav-item.active{background:#ffffff14;color:#fff}.nav-item.active{box-shadow:inset 3px 0 var(--gold)}.sidebar-note{margin:16px 8px 0;padding:16px;border:1px solid #ffffff1d;border-radius:12px;background:#ffffff0b}.sidebar-note strong{font-size:.84rem}.sidebar-note p{color:#aebfb8;font-size:.72rem;line-height:1.5;margin:6px 0 0}main{grid-column:2;grid-row:2;min-width:0}.view{display:none;padding:28px clamp(24px,4vw,58px) 60px;animation:fade .24s ease}.view.active{display:block}@keyframes fade{from{opacity:.3;transform:translateY(4px)}to{opacity:1;transform:none}}.hero{position:relative;min-height:380px;border-radius:20px;overflow:hidden;color:#fff;display:flex;align-items:flex-end;box-shadow:var(--shadow)}.hero>img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}.hero-scrim{position:absolute;inset:0;background:linear-gradient(90deg,rgba(10,31,25,.91),rgba(10,31,25,.45) 58%,rgba(10,31,25,.08))}.hero-content{position:relative;z-index:1;padding:48px;max-width:680px}.eyebrow{font-size:.7rem;letter-spacing:.18em;font-weight:800;color:var(--gold-soft)}.eyebrow.dark{color:#90732f}.hero h1,.page-heading h1{font-family:Georgia,serif;font-size:clamp(2.25rem,4.3vw,4.5rem);line-height:1.02;margin:12px 0 18px;font-weight:500}.hero p{font-size:1rem;line-height:1.65;color:#e4ece8;max-width:610px}.hero-stats{position:absolute;right:24px;bottom:24px;z-index:1;display:flex;background:#fff;color:var(--ink);border-radius:14px;box-shadow:var(--shadow)}.hero-stats div{padding:18px 20px;min-width:112px;border-right:1px solid var(--line)}.hero-stats div:last-child{border:0}.hero-stats strong{display:block;font-size:1.5rem;font-family:Georgia,serif}.hero-stats span{font-size:.69rem;color:var(--muted)}.filter-bar,.management-toolbar{display:flex;align-items:end;gap:12px;padding:18px;margin:22px 0;background:var(--paper);border:1px solid var(--line);border-radius:14px;box-shadow:0 8px 22px rgba(25,54,45,.05)}.filter-bar .search-field{flex:1;min-width:240px}.filter-bar label:not(.search-field){font-size:.7rem;color:var(--muted);text-transform:uppercase;letter-spacing:.08em;font-weight:700}.filter-bar select,.management-toolbar select{display:block;min-width:150px;margin-top:6px;border:1px solid var(--line);border-radius:9px;background:#fff;height:42px;padding:0 34px 0 11px;color:var(--ink)}.filter-reset,.secondary-button{border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--ink);height:42px;padding:0 16px;cursor:pointer}.section-heading,.page-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;margin:36px 0 20px}.section-heading h2,.gallery-feature h2,.roadmap h2,.sources h2{font-family:Georgia,serif;font-size:2rem;margin:5px 0}.section-heading>span{color:var(--muted);font-size:.85rem}.section-heading.spaced{margin-top:48px}.room-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.room-card{background:var(--paper);border:1px solid var(--line);border-radius:15px;padding:22px;display:flex;flex-direction:column;min-height:310px;transition:.2s}.room-card:hover{transform:translateY(-3px);box-shadow:var(--shadow);border-color:#c9c2b3}.room-card-top{display:flex;justify-content:space-between;gap:15px}.room-card h3{font-family:Georgia,serif;font-size:1.45rem;margin:7px 0}.price{font-weight:800;color:#9d7320;white-space:nowrap}.room-card .meta{display:flex;gap:14px;color:var(--muted);font-size:.79rem;margin:8px 0 14px}.room-card p{color:#59615d;font-size:.88rem;line-height:1.55;margin:0;display:-webkit-box;-webkit-line-clamp:4;-webkit-box-orient:vertical;overflow:hidden}.room-card footer{margin-top:auto;padding-top:20px;display:flex;align-items:center;justify-content:space-between}.pill{display:inline-block;font-size:.68rem;text-transform:uppercase;letter-spacing:.08em;padding:6px 8px;border-radius:999px;background:#e8eee9;color:#2f5d4e}.text-button{border:0;background:none;color:var(--green);font-weight:800;cursor:pointer}.page-heading{align-items:center;margin:4px 0 26px}.page-heading h1{font-size:clamp(2.1rem,4vw,3.65rem);color:var(--green);margin:8px 0}.page-heading p{color:var(--muted);margin:0;line-height:1.6;max-width:720px}.page-heading.compact{margin-bottom:30px}.status-summary{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}.status-card{background:var(--paper);border:1px solid var(--line);border-radius:13px;padding:18px}.status-card i{display:inline-block;width:9px;height:9px;border-radius:50%;margin-right:8px}.status-card strong{display:block;font-size:2rem;font-family:Georgia,serif;margin:8px 0 2px}.status-card span{font-size:.76rem;color:var(--muted)}.management-toolbar{align-items:center}.management-toolbar .search-field{flex:1;max-width:480px}.status-filters{display:flex;gap:6px;flex-wrap:wrap}.status-filters button{border:1px solid var(--line);background:#fff;color:var(--muted);border-radius:8px;padding:8px 11px;cursor:pointer;font-size:.8rem}.status-filters button.active{background:var(--green);color:#fff;border-color:var(--green)}.table-wrap{background:var(--paper);border:1px solid var(--line);border-radius:14px;overflow:auto}table{width:100%;border-collapse:collapse;min-width:780px}th{text-align:left;color:var(--muted);font-size:.68rem;letter-spacing:.09em;text-transform:uppercase;background:#f1eee6;padding:12px 16px}td{padding:13px 16px;border-top:1px solid #ece7dc;font-size:.82rem}td:nth-child(4){font-family:ui-monospace,Consolas,monospace}.status-button{border:0;border-radius:999px;padding:7px 10px;font-size:.72rem;font-weight:800;cursor:pointer}.status-available{background:#e1f0e7;color:#27734a}.status-confirmed{background:#f8dddd;color:#9c2d2d}.status-hold{background:#fff0bf;color:#806015}.status-dayuse{background:#dff2f4;color:#227681}.menu-intro{background:var(--green);color:white;border-radius:17px;padding:25px;display:grid;grid-template-columns:220px 1fr;gap:22px}.menu-intro>div:first-child span{font-size:.7rem;letter-spacing:.14em;color:#bad0c7}.menu-intro strong{display:block;font-family:Georgia,serif;font-size:2.1rem;color:var(--gold-soft);margin-top:7px}.menu-intro small{color:#bad0c7}.set-strip{display:flex;gap:8px;overflow:auto;align-items:center}.set-chip{min-width:125px;background:#ffffff12;border:1px solid #ffffff22;border-radius:10px;padding:12px}.set-chip strong{font-size:.8rem;font-family:inherit;margin:0;color:white}.set-chip span{font-size:.7rem;color:#c8d7d1;display:block;margin-top:6px}.menu-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.menu-item{background:var(--paper);border:1px solid var(--line);border-radius:11px;padding:15px}.menu-item .cat{font-size:.64rem;text-transform:uppercase;letter-spacing:.09em;color:#9b7a37}.menu-item h3{font-size:.94rem;margin:7px 0 12px;min-height:38px}.menu-prices{display:flex;gap:18px;color:var(--muted);font-size:.7rem}.menu-prices strong{display:block;color:var(--ink);font-size:.88rem;margin-top:2px}.venue-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.venue-card{background:var(--paper);border:1px solid var(--line);border-top:4px solid var(--gold);border-radius:14px;padding:20px}.venue-card h3{font-family:Georgia,serif;font-size:1.28rem;margin:4px 0 10px}.venue-card .venue-meta{display:flex;justify-content:space-between;margin:13px 0;font-weight:800}.venue-card p{color:var(--muted);line-height:1.5;font-size:.82rem;display:-webkit-box;-webkit-line-clamp:4;-webkit-box-orient:vertical;overflow:hidden}.service-list{background:var(--paper);border:1px solid var(--line);border-radius:14px;overflow:hidden}.service-row{display:grid;grid-template-columns:180px 1fr 90px 140px;gap:16px;align-items:center;padding:14px 18px;border-top:1px solid #ece7dc;font-size:.82rem}.service-row:first-child{border:0}.service-row .category{color:#90732f;font-size:.68rem;text-transform:uppercase}.service-row .amount{text-align:right;font-weight:800}.gallery-feature{height:380px;border-radius:18px;overflow:hidden;position:relative;color:#fff;display:flex;align-items:flex-end;box-shadow:var(--shadow)}.gallery-feature img{position:absolute;width:100%;height:100%;object-fit:cover;object-position:center 54%}.gallery-feature::after{content:"";position:absolute;inset:0;background:linear-gradient(0deg,rgba(11,30,24,.88),rgba(11,30,24,.08) 70%)}.gallery-feature>div{position:relative;z-index:1;padding:34px;max-width:700px}.gallery-feature h2{font-size:2.2rem;margin:6px 0}.gallery-feature p{color:#d8e2dd;line-height:1.55}.album-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-top:20px}.album-card{display:flex;justify-content:space-between;align-items:center;gap:10px;text-decoration:none;color:var(--ink);background:var(--paper);border:1px solid var(--line);border-radius:11px;padding:16px}.album-card:hover{border-color:#99ad9f;box-shadow:0 10px 26px rgba(25,54,45,.08)}.album-card span:first-child{font-weight:700;font-size:.86rem}.album-card b{color:#9b7a37}.solution-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}.solution-card{background:var(--paper);border:1px solid var(--line);border-radius:15px;padding:24px}.solution-card.primary{background:var(--green);color:#fff}.solution-card>span{font-family:Georgia,serif;font-size:1.8rem;color:var(--gold)}.solution-card h3{font-family:Georgia,serif;font-size:1.45rem;margin:8px 0}.solution-card p,.solution-card li{font-size:.86rem;line-height:1.55;color:var(--muted)}.solution-card.primary p,.solution-card.primary li{color:#cbd8d3}.solution-card ul{padding-left:18px}.architecture{margin:25px 0;display:grid;grid-template-columns:1fr auto 1.2fr auto 1fr;align-items:center;gap:14px;background:#ede8dc;border-radius:15px;padding:18px}.architecture div{background:var(--paper);border-radius:11px;padding:18px}.architecture span{display:block;color:var(--muted);font-size:.7rem;margin-bottom:5px}.architecture b{color:#9a7a38}.roadmap,.sources{background:var(--paper);border:1px solid var(--line);border-radius:15px;padding:24px;margin-top:18px}.roadmap ol{list-style:none;padding:0;margin:15px 0 0;display:grid;grid-template-columns:repeat(3,1fr);gap:16px;counter-reset:phase}.roadmap li{border-left:3px solid var(--gold);padding-left:14px}.roadmap li strong,.roadmap li span{display:block}.roadmap li span{color:var(--muted);font-size:.82rem;line-height:1.5;margin-top:5px}.sources>div{display:grid;grid-template-columns:repeat(5,1fr);gap:9px}.sources a{text-decoration:none;color:var(--ink);background:#f2efe7;border-radius:9px;padding:12px;font-size:.75rem;font-weight:700}.detail-drawer{position:fixed;right:0;top:0;bottom:0;width:min(520px,94vw);background:var(--paper);z-index:60;transform:translateX(105%);transition:.26s ease;padding:34px;overflow:auto;box-shadow:-20px 0 60px #11251e33}.detail-drawer.open{transform:none}.drawer-backdrop{display:none;position:fixed;inset:0;background:#0c211a88;z-index:50}.drawer-backdrop.open{display:block}.drawer-close{position:absolute;right:19px;top:14px;border:0;background:none;font-size:2rem;cursor:pointer}.drawer-hero{height:190px;border-radius:12px;object-fit:cover;width:100%;margin:20px 0}.detail-drawer h2{font-family:Georgia,serif;font-size:2rem}.detail-list{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:20px 0}.detail-list div{background:#f0ede5;border-radius:9px;padding:12px}.detail-list span{display:block;color:var(--muted);font-size:.68rem}.detail-list strong{font-size:.86rem}.detail-drawer p{color:#59615d;line-height:1.6}.toast{position:fixed;left:50%;bottom:24px;transform:translate(-50%,20px);background:var(--green);color:#fff;padding:11px 18px;border-radius:9px;opacity:0;pointer-events:none;transition:.2s;z-index:80}.toast.show{opacity:1;transform:translate(-50%,0)}
@media(max-width:1050px){.room-grid,.menu-grid,.venue-grid{grid-template-columns:repeat(2,1fr)}.album-grid{grid-template-columns:repeat(3,1fr)}.hero-stats{display:none}.topbar{grid-template-columns:210px 1fr auto}.app-shell{grid-template-columns:210px 1fr}.filter-bar{flex-wrap:wrap;align-items:flex-end}.filter-bar .search-field{flex:1 1 240px}.filter-bar label:not(.search-field){flex:1 1 135px}.filter-bar select{min-width:0;width:100%}.service-row{grid-template-columns:140px 1fr 80px 110px}.sources>div{grid-template-columns:repeat(3,1fr)}}
@media(max-width:760px){.app-shell{display:block}.topbar{height:66px;grid-template-columns:1fr auto;padding:0 15px}.topbar .global-search,.sync-badge{display:none}.icon-button{display:block}.sidebar{position:fixed;top:66px;left:0;bottom:0;height:auto;width:240px;z-index:40;transform:translateX(-105%);transition:.22s}.sidebar.open{transform:none}.view{padding:18px 14px 45px}.hero{min-height:470px}.hero-content{padding:28px}.hero h1{font-size:2.55rem}.filter-bar,.management-toolbar{align-items:stretch;flex-direction:column}.filter-bar .search-field,.management-toolbar .search-field{max-width:none;width:100%}.filter-bar select{width:100%}.room-grid,.menu-grid,.venue-grid,.solution-grid{grid-template-columns:1fr}.status-summary{grid-template-columns:repeat(2,1fr)}.menu-intro{grid-template-columns:1fr}.album-grid{grid-template-columns:repeat(2,1fr)}.service-row{grid-template-columns:1fr auto}.service-row .category{grid-column:1/-1}.architecture{grid-template-columns:1fr}.architecture>b{transform:rotate(90deg);text-align:center}.roadmap ol{grid-template-columns:1fr}.sources>div{grid-template-columns:1fr 1fr}.page-heading{align-items:flex-start;flex-direction:column}.gallery-feature{height:430px}.gallery-feature>div{padding:24px}}
@media(max-width:430px){.album-grid,.sources>div{grid-template-columns:1fr}.status-summary{grid-template-columns:1fr 1fr}.hero{min-height:520px}}

/* Responsive containment for compact sales screens. */
.room-card,.venue-card,.menu-item,.album-card{min-width:0}
.room-card-top,.room-card footer,.room-card .meta,.venue-card .venue-meta{flex-wrap:wrap}
.room-card-top,.room-card footer{gap:12px}
.price{white-space:normal}
.album-card span:first-child{overflow-wrap:anywhere}
@media(max-width:1050px){.app-shell{grid-template-columns:210px minmax(0,1fr)}.room-grid,.menu-grid,.venue-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.album-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}

/* High-resolution room photo library */
.room-card{overflow:hidden}.room-cover{height:165px;margin:-22px -22px 18px;border:0;padding:0;position:relative;overflow:hidden;cursor:pointer;background:#e8e3d8}.room-cover img{width:100%;height:100%;object-fit:cover;transition:.25s}.room-cover:hover img{transform:scale(1.035)}.room-cover span{position:absolute;right:10px;bottom:10px;background:#102b24d9;color:#fff;padding:7px 10px;border-radius:999px;font-size:.72rem;font-weight:800}.photo-head{display:flex;justify-content:space-between;align-items:end;gap:15px;margin:24px 0 12px}.photo-head h3,.photo-head p{margin:0}.photo-head p{font-size:.78rem}.photo-head strong{white-space:nowrap;color:#8a6b2b}.room-photo-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:7px}.photo-tile{border:0;padding:0;aspect-ratio:1;border-radius:8px;overflow:hidden;background:#e9e5db;cursor:zoom-in}.photo-tile img{width:100%;height:100%;object-fit:cover;transition:.2s}.photo-tile:hover img{transform:scale(1.05)}.drive-groups{display:flex;flex-direction:column;gap:7px;margin:13px 0 24px}.drive-groups a{font-size:.78rem;font-weight:800;color:var(--green)}.empty-photos{display:flex;flex-direction:column;gap:6px;background:#f1eee6;border:1px dashed #c7bfae;border-radius:11px;padding:16px;margin:22px 0}.empty-photos span{font-size:.8rem;color:var(--muted);line-height:1.5}.photo-lightbox{display:none;position:fixed;inset:0;z-index:100;background:#07120eef;padding:70px 22px 22px;align-items:center;justify-content:center;flex-direction:column}.photo-lightbox.open{display:flex}.photo-lightbox>img{max-width:min(1180px,95vw);max-height:calc(100vh - 155px);object-fit:contain;border-radius:8px}.lightbox-close{position:absolute;right:24px;top:18px;color:#fff;background:none;border:0;font-size:2.2rem;cursor:pointer}.lightbox-actions{display:flex;gap:9px;margin-top:14px;flex-wrap:wrap;justify-content:center}.lightbox-actions button,.lightbox-actions a{border:1px solid #ffffff44;background:#fff;color:var(--green);border-radius:8px;padding:10px 14px;font-weight:800;text-decoration:none;cursor:pointer}@media(max-width:560px){.room-photo-grid{grid-template-columns:repeat(2,1fr)}.lightbox-actions{width:100%}.lightbox-actions>*{flex:1;text-align:center}}
.gallery-actions{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:0 0 12px}.gallery-actions span{font-size:.7rem;color:var(--muted);text-align:right}.copy-all-links,.load-more-photos{border:1px solid var(--green);border-radius:9px;background:#fff;color:var(--green);padding:9px 12px;font-size:.76rem;font-weight:800;cursor:pointer}.copy-all-links:hover,.load-more-photos:hover{background:var(--green);color:#fff}.load-more-photos{display:block;width:100%;margin:12px 0}.load-more-photos[hidden]{display:none}@media(max-width:560px){.gallery-actions{align-items:stretch;flex-direction:column}.gallery-actions span{text-align:left}}
.room-photo-groups{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin:0 0 12px}.room-photo-group{border:1px solid var(--line);border-radius:10px;background:#f1eee6;color:var(--ink);padding:11px 12px;text-align:left;cursor:pointer}.room-photo-group strong,.room-photo-group span{display:block}.room-photo-group strong{font-size:.76rem;line-height:1.35}.room-photo-group span{font-size:.68rem;color:var(--muted);margin-top:4px}.room-photo-group.active{background:var(--green);border-color:var(--green);color:#fff}.room-photo-group.active span{color:var(--gold-soft)}@media(max-width:430px){.room-photo-groups{grid-template-columns:1fr}}
.photo-sales-kit{background:linear-gradient(135deg,#f2ead8,#fffdf8);border:1px solid #d9c89e;border-radius:13px;padding:16px;margin:14px 0}.photo-sales-kit h3{font-family:Georgia,serif;margin:5px 0 4px}.photo-sales-kit p{font-size:.74rem;margin:0!important}.sales-kit-sequence{display:grid;grid-template-columns:1fr auto 1fr auto 1fr;gap:7px;align-items:center;margin:13px 0}.sales-kit-sequence span{background:#fff;border:1px solid #e4dbc7;border-radius:8px;padding:9px;font-size:.67rem;line-height:1.35}.sales-kit-sequence b{display:block;color:#9b7a37;font-size:.62rem;margin-bottom:3px}.sales-kit-sequence em{font-style:normal;font-weight:700}.sales-kit-sequence i{color:#9b7a37;font-style:normal}.sales-kit-actions{display:grid;grid-template-columns:1fr 1fr;gap:8px}.sales-kit-actions button{border:1px solid var(--green);border-radius:9px;background:#fff;color:var(--green);padding:10px;font-size:.72rem;font-weight:800;cursor:pointer}.sales-kit-actions button:last-child{background:var(--green);color:#fff}.sales-kit-actions button:hover{background:var(--green-2);color:#fff}@media(max-width:560px){.sales-kit-sequence{grid-template-columns:1fr}.sales-kit-sequence i{transform:rotate(90deg);text-align:center}.sales-kit-actions{grid-template-columns:1fr}}
.sales-kit-direct-actions{display:grid;grid-template-columns:1fr 1fr;gap:8px}.sales-kit-direct-actions button{border:0;border-radius:10px;background:var(--green);color:#fff;min-height:48px;padding:11px 12px;font-size:.75rem;font-weight:800;cursor:pointer}.sales-kit-direct-actions button:last-child{background:#9b7a37}.sales-kit-direct-actions button:hover{filter:brightness(.94)}.sales-kit-direct-actions button:disabled{cursor:wait;opacity:.72}.photo-sales-kit .sales-kit-help{color:#6f654e;font-size:.68rem!important;line-height:1.5;margin:9px 1px 12px!important}.sales-kit-link-actions button{background:transparent!important;border-color:#b9ae94;color:#6c665b!important;font-size:.68rem}.sales-kit-link-actions button:hover{background:#fff!important;color:var(--green)!important}@media(max-width:560px){.sales-kit-direct-actions{grid-template-columns:1fr}}
.space-toolbar{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;margin:0 0 16px}.space-filters{display:flex;gap:7px;flex-wrap:wrap}.space-filter{border:1px solid var(--line);border-radius:999px;background:var(--paper);color:var(--ink);padding:8px 11px;font-size:.74rem;cursor:pointer}.space-filter b{color:#9b7a37;margin-left:3px}.space-filter.active{background:var(--green);border-color:var(--green);color:#fff}.space-filter.active b{color:var(--gold-soft)}.space-photo-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.space-photo-card{border:0;border-radius:12px;overflow:hidden;padding:0;background:var(--paper);box-shadow:0 7px 20px rgba(25,54,45,.08);cursor:zoom-in;text-align:left}.space-photo-card img{display:block;width:100%;aspect-ratio:4/3;object-fit:cover;transition:.25s}.space-photo-card:hover img{transform:scale(1.035)}.space-photo-card span{display:flex;justify-content:space-between;gap:8px;padding:11px 12px;color:var(--ink);font-size:.75rem;font-weight:800}.space-photo-card span b{color:#9b7a37;white-space:nowrap}@media(max-width:1050px){.space-photo-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}@media(max-width:760px){.space-toolbar{align-items:stretch;flex-direction:column}.space-toolbar>.copy-all-links{width:100%}.space-photo-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:430px){.space-photo-grid{grid-template-columns:1fr}}
.space-gallery-heading{margin-top:0}.venue-card{padding:0;overflow:hidden}.venue-cover{display:block;position:relative;width:100%;height:190px;padding:0;border:0;background:#e8e5dc;overflow:hidden;cursor:zoom-in}.venue-cover img{display:block;width:100%;height:100%;object-fit:cover;transition:transform .25s ease}.venue-cover:hover img{transform:scale(1.035)}.venue-cover span{position:absolute;left:12px;bottom:12px;border-radius:999px;padding:6px 9px;background:rgba(20,42,36,.84);color:#fff;font-size:.68rem;font-weight:800;letter-spacing:.04em}.venue-card-body{padding:18px 20px 20px}.venue-card-body .text-button{padding:8px 0;text-align:left}@media(max-width:760px){.venue-cover{height:220px}}

/* Clickable set-menu details */
.set-strip{align-items:stretch}.set-chip{min-width:158px;color:#fff;text-align:left;cursor:pointer;transition:.2s}.set-chip:hover{background:#ffffff20;border-color:#ffffff55;transform:translateY(-1px)}.set-chip small{display:block;color:var(--gold-soft);font-size:.66rem;margin-top:8px}.set-menu-title{display:flex;align-items:center;justify-content:space-between;gap:12px}.set-menu-title h2{margin-bottom:12px}.set-price-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:14px 0 18px}.set-price-grid div{background:var(--green);border-radius:11px;padding:14px;color:#fff}.set-price-grid span{display:block;color:#b8cdc4;font-size:.66rem;letter-spacing:.08em}.set-price-grid strong{display:block;color:var(--gold-soft);font-family:Georgia,serif;font-size:1.35rem;margin-top:5px}.set-menu-actions{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:12px 0}.set-menu-actions p{margin:0;font-size:.78rem}.set-dish-list{list-style:none;padding:0;margin:12px 0 20px;border:1px solid var(--line);border-radius:12px;overflow:hidden}.set-dish-list li{display:grid;grid-template-columns:38px 1fr;gap:11px;align-items:center;padding:12px 14px;border-top:1px solid #ece7dc}.set-dish-list li:first-child{border-top:0}.set-dish-list li span{display:grid;place-items:center;width:30px;height:30px;border-radius:50%;background:#edf1ec;color:var(--green);font-size:.69rem;font-weight:800}.set-dish-list li strong{font-size:.84rem;line-height:1.4}.detail-drawer .set-menu-note{background:#f1eee6;border-left:3px solid var(--gold);border-radius:8px;padding:12px;font-size:.76rem}.set-chip:focus-visible,.copy-all-links:focus-visible{outline:3px solid var(--gold-soft);outline-offset:2px}@media(max-width:430px){.set-price-grid{grid-template-columns:1fr}.set-menu-actions{align-items:stretch;flex-direction:column}.set-menu-actions .copy-all-links{width:100%}}

/* Room status calendar, audit trail and management metrics */
.availability-heading-actions{display:flex;align-items:end;gap:10px;flex-wrap:wrap}.availability-heading-actions label,.toolbar-label,.analytics-controls label,.history-toolbar>label:not(.search-field){display:flex;flex-direction:column;gap:6px;color:var(--muted);font-size:.68rem;font-weight:800;letter-spacing:.08em;text-transform:uppercase}.availability-heading-actions input,.analytics-controls input,.history-toolbar input,.status-edit-form input,.status-edit-form select,.status-edit-form textarea{border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--ink);min-height:42px;padding:9px 11px}.status-summary{grid-template-columns:repeat(6,minmax(0,1fr))}.status-card{min-width:0}.status-card strong{font-size:1.75rem}#view-availability .management-toolbar{flex-wrap:wrap;align-items:flex-end}#view-availability .management-toolbar .search-field{flex:1 1 280px;max-width:none}.toolbar-label{flex:0 1 310px}.toolbar-label select{min-width:220px;width:100%}#view-availability .status-filters{flex:1 0 100%}.inventory-table{min-width:1260px}.inventory-table td:nth-child(4){font-family:ui-monospace,Consolas,monospace}.inventory-table td:nth-child(6){max-width:260px}.inventory-table td:nth-child(7) strong,.inventory-table td:nth-child(7) small{display:block}.inventory-table td:nth-child(7) small{color:var(--muted);margin-top:3px}.status-note{line-height:1.45}.status-note span,.muted-cell{color:#a09f99;font-style:italic}.empty-row{text-align:center;color:var(--muted);padding:30px}.status-occupied{background:#ebe5f7;color:#5d438e}.status-maintenance{background:#e8eae9;color:#58615d}.analytics-panel,.history-panel{margin-top:36px}.analytics-panel{background:#ebe6da;border:1px solid #d8d0bf;border-radius:18px;padding:22px}.analytics-panel .section-heading{margin:0 0 18px}.analytics-controls{display:grid;grid-template-columns:1fr 1fr 1fr 1.6fr;gap:11px}.analytics-controls select{border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--ink);height:42px;padding:0 11px;width:100%}.analytics-kpis{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px;margin:16px 0}.analytics-kpi{background:var(--paper);border:1px solid #d8d0bf;border-radius:12px;padding:16px;border-top:4px solid var(--green)}.analytics-kpi.kpi-1{border-top-color:#c74a48}.analytics-kpi.kpi-2{border-top-color:#3b9a65}.analytics-kpi.kpi-3{border-top-color:#d5a72f}.analytics-kpi.kpi-4{border-top-color:#7b8580}.analytics-kpi span,.analytics-kpi small{display:block;color:var(--muted)}.analytics-kpi span{font-size:.72rem;font-weight:800;text-transform:uppercase;letter-spacing:.08em}.analytics-kpi strong{display:block;font-family:Georgia,serif;font-size:2rem;margin:7px 0 4px}.analytics-kpi small{font-size:.7rem;line-height:1.4}.metric-definition{background:#fff8e6;border-left:3px solid var(--gold);border-radius:8px;padding:11px 13px;margin-bottom:14px;color:#6f654e;font-size:.76rem;line-height:1.5}.analytics-table-wrap table{min-width:850px}.analytics-table td:first-child strong,.analytics-table td:first-child small{display:block}.analytics-table td:first-child small{color:var(--muted);margin-top:3px}.metric-bar{display:block;width:92px;height:5px;background:#e3e5e2;border-radius:99px;overflow:hidden;margin-top:5px}.metric-bar i{display:block;height:100%;background:var(--green)}.history-toolbar{display:flex;align-items:end;gap:12px;padding:14px;margin-bottom:14px;background:var(--paper);border:1px solid var(--line);border-radius:12px}.history-toolbar .search-field{flex:1}.history-table{min-width:1100px}.history-change{display:flex;align-items:center;gap:6px;white-space:nowrap}.history-change i{border-radius:999px;padding:5px 8px;font-style:normal;font-size:.67rem;font-weight:800}.local-storage-note{color:var(--muted);font-size:.75rem;line-height:1.5;margin:12px 2px}.room-edit-meta{display:flex;flex-wrap:wrap;gap:7px;margin:-5px 0 18px}.room-edit-meta span{background:#edf1ec;border-radius:999px;padding:7px 10px;font-size:.72rem;color:var(--green);font-weight:700}.status-edit-form{display:flex;flex-direction:column;gap:14px}.status-edit-form label{display:flex;flex-direction:column;gap:6px;color:var(--ink);font-size:.78rem;font-weight:800}.status-edit-form textarea{min-height:110px;resize:vertical;font-family:inherit;line-height:1.5}.status-edit-form label small{color:var(--muted);font-weight:400}.primary-action{border:0;border-radius:9px;background:var(--green);color:#fff;min-height:45px;padding:10px 15px;font-weight:800;cursor:pointer}.primary-action:hover{background:var(--green-2)}.recent-room-history{margin-top:28px;border-top:1px solid var(--line);padding-top:18px}.recent-room-history>div{border:1px solid var(--line);border-radius:9px;padding:11px;margin-top:8px}.recent-room-history>div strong,.recent-room-history>div span{display:block}.recent-room-history>div strong{font-size:.78rem}.recent-room-history>div span{font-size:.68rem;color:var(--muted);margin-top:4px}.recent-room-history>div p{font-size:.75rem;margin:7px 0 0}.secondary-button:hover,.filter-reset:hover{border-color:var(--green);color:var(--green)}
@media(max-width:1200px){.status-summary{grid-template-columns:repeat(3,minmax(0,1fr))}.analytics-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}.analytics-controls{grid-template-columns:1fr 1fr}}
@media(max-width:760px){.availability-heading-actions{width:100%;align-items:stretch;flex-direction:column}.availability-heading-actions input,.availability-heading-actions button{width:100%}.toolbar-label,.toolbar-label select{width:100%}.status-summary{grid-template-columns:repeat(2,minmax(0,1fr))}.analytics-panel{padding:15px}.analytics-controls,.analytics-kpis{grid-template-columns:1fr 1fr}.history-toolbar{align-items:stretch;flex-direction:column}.history-toolbar .search-field{width:100%}.history-toolbar button{width:100%}}
@media(max-width:430px){.analytics-controls,.analytics-kpis{grid-template-columns:1fr}}

/* AI Chatbot operations console */
.chatbot-heading{align-items:flex-end}.bot-publish-control{display:flex;align-items:center;gap:8px;flex-wrap:wrap;justify-content:flex-end}.bot-publish-control>span{border-radius:999px;background:#e7e2d5;color:#665f50;padding:8px 11px;font-size:.66rem;font-weight:900;letter-spacing:.08em}.bot-publish-control>span.bot-mode-test{background:#fff0c9;color:#7a5b0d}.bot-publish-control>span.bot-mode-published{background:#dff2e6;color:#23633e}.bot-publish-control select,.bot-publish-control button{border:1px solid var(--line);border-radius:9px;background:#fff;min-height:40px;padding:8px 11px;font-weight:800;color:var(--ink)}.bot-publish-control button{background:var(--green);border-color:var(--green);color:#fff;cursor:pointer}.bot-kpis{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px;margin:0 0 18px}.bot-kpi{background:var(--paper);border:1px solid var(--line);border-top:4px solid var(--green);border-radius:12px;padding:16px;min-width:0}.bot-kpi-waiting{border-top-color:#d5a72f}.bot-kpi-human{border-top-color:#7057a8}.bot-kpi-booked{border-top-color:#3b9a65}.bot-kpi-sources{border-top-color:#2c9aa5}.bot-kpi strong,.bot-kpi span{display:block}.bot-kpi strong{font-family:Georgia,serif;font-size:1.8rem;line-height:1.05;overflow-wrap:anywhere}.bot-kpi span{color:var(--muted);font-size:.72rem;margin-top:7px}.bot-tabs{display:flex;gap:7px;overflow:auto;padding:5px 0 12px;scrollbar-width:thin}.bot-tabs button,.bot-lead-filters button{border:1px solid var(--line);border-radius:999px;background:var(--paper);color:var(--ink);padding:9px 12px;font-size:.72rem;font-weight:800;white-space:nowrap;cursor:pointer}.bot-tabs button.active,.bot-lead-filters button.active{background:var(--green);border-color:var(--green);color:#fff}.bot-panel{display:none}.bot-panel.active{display:block}.bot-overview-grid{display:grid;grid-template-columns:2fr 1fr;gap:15px}.bot-main-card,.bot-guardrail,.bot-activity,.bot-data-policy,.bot-rules-form,.bot-handoff-rules,.bot-version-history,.bot-chat-card,.bot-debug,.integration-status,.env-checklist,.bot-deployment-stages{background:var(--paper);border:1px solid var(--line);border-radius:15px;padding:22px}.bot-main-card h2,.bot-activity h2,.bot-rules-form h2,.bot-handoff-rules h2,.integration-status h2{font-family:Georgia,serif;margin:7px 0 13px}.bot-main-card>p,.bot-guardrail p,.bot-handoff-rules p,.integration-status p{color:var(--muted);font-size:.82rem;line-height:1.55}.bot-flow{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr;align-items:center;gap:8px;margin:16px 0}.bot-flow span{background:#edf1ec;border-radius:9px;padding:12px;font-size:.74rem;font-weight:800;line-height:1.4}.bot-flow span b{display:block;color:#9b7a37;font-size:.66rem;margin-bottom:5px}.bot-flow i{font-style:normal;color:#9b7a37}.bot-guardrail{background:#f7f0df;border-color:#ddcda9}.bot-guardrail h3{font-family:Georgia,serif;font-size:1.35rem;margin:7px 0}.bot-guardrail ul,.bot-debug ul{padding-left:18px}.bot-guardrail li,.bot-debug li{color:#635f56;font-size:.78rem;line-height:1.55;margin:5px 0}.conversation-states{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.conversation-states article{background:var(--paper);border:1px solid var(--line);border-radius:12px;padding:16px}.conversation-states b,.conversation-states span{display:block}.conversation-states b{font-size:.75rem;color:var(--green)}.conversation-states span{font-size:.73rem;line-height:1.45;color:var(--muted);margin-top:7px}.bot-activity{margin-top:18px}.bot-activity>div:first-child{margin-bottom:10px}.bot-activity h2{margin-bottom:0}.bot-activity #botRecentLeads{display:grid;grid-template-columns:1fr 1fr;gap:8px}.bot-activity article{display:flex;align-items:center;justify-content:space-between;gap:12px;border:1px solid var(--line);border-radius:10px;padding:12px}.bot-activity article strong,.bot-activity article span{display:block}.bot-activity article strong{font-size:.78rem}.bot-activity article div span{color:var(--muted);font-size:.68rem;margin-top:4px}.bot-source-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.bot-source-card{background:#efebe2;border:1px solid var(--line);border-radius:14px;padding:18px;transition:.2s}.bot-source-card.enabled{background:var(--paper);border-color:#9db2a7;box-shadow:0 8px 22px rgba(25,54,45,.06)}.bot-source-card>div{display:flex;align-items:center;justify-content:space-between;gap:10px}.bot-source-card>div>span{font-size:.6rem;font-weight:900;letter-spacing:.08em;color:var(--muted)}.bot-source-card button{border:0;border-radius:999px;background:#d5d0c5;color:#615e57;padding:7px 9px;font-size:.66rem;font-weight:800;cursor:pointer}.bot-source-card.enabled button{background:#dff2e6;color:#23633e}.bot-source-card h3{font-family:Georgia,serif;margin:15px 0 4px}.bot-source-card>strong{color:#9b7a37;font-size:.78rem}.bot-source-card p{color:var(--muted);font-size:.76rem;line-height:1.5}.bot-source-card small{display:block;border-top:1px solid var(--line);padding-top:10px;color:#7b7a75;font-size:.66rem}.bot-data-policy{margin-top:15px}.bot-data-policy h3{margin:0 0 7px}.bot-data-policy p{margin:0;color:var(--muted);font-size:.79rem;line-height:1.55}.bot-rules-layout{display:grid;grid-template-columns:1.25fr .75fr;gap:15px}.bot-rules-form,.bot-handoff-rules{display:flex;flex-direction:column;gap:13px}.bot-rules-form h2,.bot-handoff-rules h2{margin-bottom:1px}.bot-rules-form label{display:flex;flex-direction:column;gap:6px;font-size:.76rem;font-weight:800}.bot-rules-form textarea,.bot-rules-form select{border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--ink);padding:10px 11px;font:inherit;line-height:1.5}.bot-rules-form textarea{min-height:92px;resize:vertical}.bot-handoff-rules label{display:flex;align-items:flex-start;gap:8px;border-bottom:1px solid var(--line);padding-bottom:11px;font-size:.78rem;line-height:1.4}.bot-version-history{margin-top:15px}.bot-version-history h3{margin-top:0}.bot-version-history>div{display:grid;grid-template-columns:1fr 1fr;gap:8px}.bot-version-history>div>div{border:1px solid var(--line);border-radius:9px;padding:11px}.bot-version-history strong,.bot-version-history span{display:block}.bot-version-history strong{font-size:.76rem}.bot-version-history span{color:var(--muted);font-size:.66rem;margin-top:4px}.bot-test-layout{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(280px,.75fr);gap:15px}.bot-chat-card{padding:0;overflow:hidden}.bot-chat-head{display:flex;align-items:center;justify-content:space-between;padding:15px 17px;border-bottom:1px solid var(--line);background:#edf1ec}.bot-chat-head strong,.bot-chat-head span{display:block}.bot-chat-head span{color:var(--muted);font-size:.66rem;margin-top:3px}.bot-chat-head button{border:0;background:transparent;color:var(--green);font-weight:800;cursor:pointer}.bot-chat-log{height:430px;overflow:auto;padding:18px;background:#f7f5ef}.bot-message{max-width:82%;margin:0 0 14px}.bot-message.user{margin-left:auto;text-align:right}.bot-message>span{display:block;color:var(--muted);font-size:.62rem;margin:0 6px 4px}.bot-message p{display:inline-block;background:#fff;border:1px solid var(--line);border-radius:14px 14px 14px 4px;padding:11px 13px;margin:0!important;color:var(--ink)!important;font-size:.79rem;line-height:1.5;text-align:left}.bot-message.user p{background:var(--green);border-color:var(--green);color:#fff!important;border-radius:14px 14px 4px 14px}.bot-chat-compose{display:grid;grid-template-columns:1fr auto;gap:8px;padding:13px;border-top:1px solid var(--line)}.bot-chat-compose input{border:1px solid var(--line);border-radius:9px;padding:10px 12px;min-width:0}.bot-chat-compose button{border:0;border-radius:9px;background:var(--green);color:#fff;padding:10px 17px;font-weight:800;cursor:pointer}.bot-debug h3{font-family:Georgia,serif;margin:7px 0 10px}.bot-debug>div>p{font-size:.76rem;color:var(--muted);line-height:1.5}.bot-debug dl{margin:0}.bot-debug dl>div{border-top:1px solid var(--line);padding:9px 0}.bot-debug dl>div:first-child{border-top:0}.bot-debug dt{font-size:.64rem;color:var(--muted);text-transform:uppercase;letter-spacing:.07em}.bot-debug dd{margin:5px 0 0;font-size:.76rem;line-height:1.45}.bot-debug dd span{display:inline-block;background:#edf1ec;color:var(--green);border-radius:999px;padding:5px 7px;margin:2px 3px 2px 0}.bot-lead-filters{display:flex;gap:7px;overflow:auto;margin:0 0 13px}.bot-lead-table{min-width:1080px}.bot-lead-table td:first-child strong,.bot-lead-table td:first-child small{display:block}.bot-lead-table td:first-child small{color:var(--muted);margin-top:4px}.lead-status{display:inline-block;border-radius:999px;padding:6px 8px;font-size:.66rem;font-weight:900;white-space:nowrap}.lead-waiting_sale{background:#fff0c9;color:#7a5b0d}.lead-human_active{background:#ebe5f7;color:#5d438e}.lead-booked{background:#dff2e6;color:#23633e}.lead-closed{background:#e8eae9;color:#58615d}.lead-action{border:1px solid var(--green);border-radius:8px;background:#fff;color:var(--green);padding:7px 9px;font-weight:800;cursor:pointer;white-space:nowrap}.booking-safety{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.booking-safety article{background:var(--paper);border:1px solid var(--line);border-radius:12px;padding:16px}.booking-safety b,.booking-safety strong,.booking-safety span{display:block}.booking-safety b{color:#9b7a37;font-size:.67rem}.booking-safety strong{font-family:Georgia,serif;margin:7px 0}.booking-safety span{color:var(--muted);font-size:.73rem;line-height:1.45}.bot-report-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-top:15px}.bot-report-grid article{background:#ebe6da;border-radius:12px;padding:17px}.bot-report-grid span,.bot-report-grid strong,.bot-report-grid small{display:block}.bot-report-grid span{color:var(--muted);font-size:.67rem;text-transform:uppercase;letter-spacing:.07em}.bot-report-grid strong{font-family:Georgia,serif;font-size:1.75rem;margin:7px 0}.bot-report-grid small{color:var(--muted);font-size:.68rem}.integration-status{display:flex;align-items:center;justify-content:space-between;gap:20px}.integration-status h2{margin-bottom:6px}.integration-status p{margin:0!important}.integration-badge{border-radius:999px;background:#fff0c9;color:#7a5b0d;padding:9px 12px;font-size:.66rem;font-weight:900;white-space:nowrap}.integration-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin:15px 0}.integration-grid article{background:var(--paper);border:1px solid var(--line);border-radius:12px;padding:17px}.integration-grid article>span{color:#9b7a37;font-weight:900;font-size:.67rem}.integration-grid h3{font-family:Georgia,serif;margin:8px 0}.integration-grid p{color:var(--muted);font-size:.74rem;line-height:1.5}.integration-grid strong{color:var(--green);font-size:.7rem}.env-checklist h3,.bot-deployment-stages h3{margin-top:0}.env-checklist>div{display:flex;flex-wrap:wrap;gap:7px}.env-checklist code{background:#edf1ec;border-radius:7px;color:var(--green);padding:8px 9px;font-size:.7rem}.bot-deployment-stages{margin-top:15px}.bot-deployment-stages ol{list-style:none;padding:0;margin:0;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px;counter-reset:stage}.bot-deployment-stages li{border-left:3px solid var(--gold);padding:8px 10px}.bot-deployment-stages b,.bot-deployment-stages span{display:block}.bot-deployment-stages b{font-size:.76rem}.bot-deployment-stages span{color:var(--muted);font-size:.7rem;margin-top:4px;line-height:1.4}
@media(max-width:1180px){.bot-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}.bot-source-grid,.integration-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.bot-flow{grid-template-columns:1fr}.bot-flow i{transform:rotate(90deg);text-align:center}}
@media(max-width:760px){.chatbot-heading{align-items:stretch}.bot-publish-control{justify-content:flex-start}.bot-kpis{grid-template-columns:1fr 1fr}.bot-overview-grid,.bot-rules-layout,.bot-test-layout{grid-template-columns:1fr}.conversation-states,.booking-safety{grid-template-columns:1fr 1fr}.bot-source-grid,.bot-report-grid,.integration-grid{grid-template-columns:1fr}.bot-activity #botRecentLeads,.bot-version-history>div{grid-template-columns:1fr}.integration-status{align-items:flex-start;flex-direction:column}.bot-deployment-stages ol{grid-template-columns:1fr 1fr}.bot-chat-log{height:360px}}
@media(max-width:430px){.bot-kpis,.conversation-states,.booking-safety,.bot-deployment-stages ol{grid-template-columns:1fr}.bot-publish-control>*{flex:1}.bot-publish-control>span{text-align:center}.bot-chat-compose{grid-template-columns:1fr}.bot-chat-compose button{width:100%}}
.bot-technical-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:15px}.bot-technical-grid article{background:var(--paper);border:1px solid var(--line);border-radius:13px;padding:19px}.bot-technical-grid h3{font-family:Georgia,serif;margin:0 0 10px}.bot-technical-grid p,.bot-technical-grid li{color:var(--muted);font-size:.74rem;line-height:1.5}.bot-technical-grid ul{padding-left:18px;margin-bottom:0}@media(max-width:760px){.bot-technical-grid{grid-template-columns:1fr}}
 .bot-chat-actions{display:flex;align-items:center;gap:9px}.bot-ai-status{border-radius:999px;padding:6px 9px;font-size:.58rem!important;font-weight:900;letter-spacing:.06em;background:#fff0c9;color:#7a5b0d!important}.bot-ai-status.connected{background:#dff2e6;color:#23633e!important}.bot-ai-status.fallback{background:#eee9df;color:#6c6559!important}.bot-ai-status.checking{background:#e4edf0;color:#37656d!important}.bot-ai-note{padding:9px 17px;background:#fffaf0;border-bottom:1px solid var(--line);color:#665f50;font-size:.68rem;line-height:1.45}.bot-ai-note.connected{background:#eff8f2;color:#23633e}.bot-message.pending p{color:var(--muted)!important;font-style:italic}.bot-chat-compose button:disabled{opacity:.55;cursor:wait}

/* Customer 360, synchronized booking and service history */
.customer-heading{align-items:flex-end}.customer-sync-badge{min-width:290px;background:var(--green);color:#fff;border-radius:14px;padding:15px 17px}.customer-sync-badge i{display:inline-block;width:8px;height:8px;border-radius:50%;background:#66d391;margin-right:7px}.customer-sync-badge span,.customer-sync-badge strong{display:block}.customer-sync-badge span{font-size:.62rem;letter-spacing:.1em;color:#bcd0c8;margin-bottom:6px}.customer-sync-badge strong{font-size:.77rem;line-height:1.45}.customer-kpis{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px;margin-bottom:16px}.customer-kpi{background:var(--paper);border:1px solid var(--line);border-top:4px solid var(--green);border-radius:12px;padding:15px}.customer-kpi:nth-child(2){border-top-color:var(--gold)}.customer-kpi:nth-child(3){border-top-color:#2c9aa5}.customer-kpi:nth-child(4){border-top-color:#7057a8}.customer-kpi:nth-child(5){border-top-color:#c74a48}.customer-kpi strong,.customer-kpi span,.customer-kpi small{display:block}.customer-kpi strong{font-family:Georgia,serif;font-size:1.65rem}.customer-kpi span{font-size:.7rem;color:var(--muted);margin-top:5px}.customer-kpi small{font-size:.62rem;color:#96958f;margin-top:3px}.department-flow{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr auto 1fr;gap:8px;align-items:center;background:#ebe6da;border:1px solid #d8d0bf;border-radius:14px;padding:13px;margin-bottom:16px}.department-flow div{background:var(--paper);border-radius:9px;padding:11px;min-width:0}.department-flow b,.department-flow span{display:block}.department-flow b{font-size:.66rem;color:#8d6c2d}.department-flow span{font-size:.67rem;line-height:1.35;color:var(--muted);margin-top:4px}.department-flow i{font-style:normal;color:#9a7a38}.customer-workspace{display:grid;grid-template-columns:minmax(320px,.75fr) minmax(0,1.4fr);gap:15px;align-items:start}.customer-directory,.customer-profile,.service-ledger{background:var(--paper);border:1px solid var(--line);border-radius:15px}.customer-directory{padding:18px}.customer-directory-head{display:flex;align-items:center;justify-content:space-between;gap:12px}.customer-directory-head h2,.customer-profile h2,.service-ledger h2,.success-metrics h2,.solution-section-head h2,.reuse-card h2,.booking-record h2{font-family:Georgia,serif;margin:5px 0}.customer-directory-head .primary-action{min-height:38px;font-size:.72rem}.customer-filters{display:grid;grid-template-columns:1fr 145px;gap:8px;margin:14px 0}.customer-filters select,.service-history-filters select{border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--ink);padding:8px}.customer-list{display:flex;flex-direction:column;gap:7px;max-height:580px;overflow:auto}.customer-row{display:grid;grid-template-columns:1fr auto;gap:8px;border:1px solid var(--line);border-radius:10px;background:#fff;padding:12px;text-align:left;cursor:pointer;color:var(--ink)}.customer-row:hover,.customer-row.active{border-color:#86a396;background:#edf1ec}.customer-row strong,.customer-row span,.customer-row small{display:block}.customer-row strong{font-size:.8rem}.customer-row span{color:var(--muted);font-size:.68rem;margin-top:4px}.customer-row small{font-size:.62rem;color:#9b7a37;text-align:right}.segment-chip{display:inline-block;border-radius:999px;background:#eee8d8;color:#785d24;padding:5px 7px!important;font-size:.58rem!important;font-weight:900}.demo-data-note{font-size:.65rem;color:var(--muted);line-height:1.45;margin:13px 2px 0}.customer-profile{padding:21px;min-height:650px}.profile-head{display:flex;align-items:flex-start;justify-content:space-between;gap:18px}.profile-head>div>span{color:var(--muted);font-size:.66rem}.profile-head-actions{display:flex;gap:7px;flex-wrap:wrap;justify-content:flex-end}.profile-head-actions button{border:1px solid var(--green);border-radius:8px;background:#fff;color:var(--green);padding:8px 10px;font-size:.68rem;font-weight:800;cursor:pointer}.profile-head-actions button:first-child{background:var(--green);color:#fff}.profile-meta{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px;margin:16px 0}.profile-meta div{background:#f1eee6;border-radius:9px;padding:11px;min-width:0}.profile-meta span,.profile-meta strong{display:block}.profile-meta span{font-size:.58rem;color:var(--muted);text-transform:uppercase;letter-spacing:.07em}.profile-meta strong{font-size:.73rem;margin-top:5px;overflow-wrap:anywhere}.profile-note{background:#fff8e6;border-left:3px solid var(--gold);border-radius:8px;padding:11px 13px;font-size:.73rem;line-height:1.45}.profile-tabs{display:flex;gap:6px;margin:16px 0 10px;border-bottom:1px solid var(--line);overflow:auto}.profile-tabs button{border:0;border-bottom:3px solid transparent;background:transparent;color:var(--muted);padding:9px 10px;font-size:.7rem;font-weight:800;white-space:nowrap;cursor:pointer}.profile-tabs button.active{border-color:var(--gold);color:var(--green)}.profile-panel{display:none}.profile-panel.active{display:block}.profile-booking{border:1px solid var(--line);border-radius:10px;padding:12px;margin-top:8px}.profile-booking-head{display:flex;justify-content:space-between;gap:12px}.profile-booking strong,.profile-booking span,.profile-booking small{display:block}.profile-booking strong{font-size:.75rem}.profile-booking span{font-size:.66rem;color:var(--muted);margin-top:4px}.profile-booking small{font-size:.61rem;color:#8d6c2d;text-align:right}.profile-booking-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:7px;margin-top:10px}.profile-booking-grid div{background:#f4f1e9;border-radius:7px;padding:8px}.profile-booking-grid span{font-size:.56rem;text-transform:uppercase}.profile-booking-grid b{display:block;font-size:.67rem;margin-top:4px}.customer-timeline{border-left:2px solid #d9c99e;margin:8px 0 0 8px;padding-left:16px}.customer-timeline article{position:relative;margin:0 0 14px}.customer-timeline article::before{content:"";position:absolute;left:-22px;top:3px;width:10px;height:10px;border-radius:50%;background:var(--gold);border:2px solid var(--paper)}.customer-timeline b,.customer-timeline span,.customer-timeline p{display:block}.customer-timeline b{font-size:.66rem;color:#8d6c2d}.customer-timeline span{font-size:.62rem;color:var(--muted);margin-top:3px}.customer-timeline p{font-size:.73rem;line-height:1.45;margin:5px 0}.customer-task-list{display:grid;grid-template-columns:1fr 1fr;gap:8px}.customer-task-list article{border:1px solid var(--line);border-radius:9px;padding:11px}.customer-task-list b,.customer-task-list span,.customer-task-list small{display:block}.customer-task-list b{font-size:.7rem}.customer-task-list span{font-size:.66rem;color:var(--muted);margin:4px 0}.customer-task-list small{font-size:.61rem;color:#8d6c2d}.service-ledger{padding:21px;margin-top:16px}.service-ledger .solution-section-head{margin-bottom:13px}.service-history-filters{display:flex;gap:8px;margin-bottom:10px}.customer-service-table{min-width:980px}.service-status{display:inline-block;border-radius:999px;padding:6px 8px;font-size:.62rem;font-weight:900}.service-status.complete{background:#dff2e6;color:#23633e}.service-status.confirmed{background:#e4edf0;color:#37656d}.service-status.pending{background:#fff0c9;color:#7a5b0d}.data-governance{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-top:16px}.data-governance>div{background:var(--green);color:#fff;border-radius:12px;padding:16px}.data-governance span{color:var(--gold-soft);font-family:Georgia,serif;font-size:1.35rem}.data-governance strong{display:block;font-size:.76rem;margin-top:6px}.data-governance p{font-size:.68rem;line-height:1.5;color:#cbd8d3;margin-bottom:0}

/* End-to-end management blueprint */
.solution-heading .solution-state{min-width:280px;border:1px solid #c9b77e;background:#fff8e6;border-radius:13px;padding:14px}.solution-state span,.solution-state strong{display:block}.solution-state span{font-size:.61rem;color:#8d6c2d;letter-spacing:.08em}.solution-state strong{font-size:.76rem;margin-top:6px}.problem-shift-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:11px;margin-bottom:17px}.problem-shift-grid article{background:var(--paper);border:1px solid var(--line);border-radius:13px;padding:18px}.problem-shift-grid span,.problem-shift-grid h3,.problem-shift-grid strong,.problem-shift-grid p{display:block}.problem-shift-grid span{font-size:.62rem;color:#8d6c2d;font-weight:900}.problem-shift-grid h3{font-family:Georgia,serif;font-size:1.15rem;margin:9px 0 4px}.problem-shift-grid i{font-style:normal;color:var(--gold);font-size:1.4rem}.problem-shift-grid strong{font-size:.8rem;margin:4px 0}.problem-shift-grid p{font-size:.72rem;color:var(--muted);line-height:1.45;margin-bottom:0}.journey-board{background:#ebe6da;border:1px solid #d8d0bf;border-radius:16px;padding:21px;margin-bottom:16px}.solution-section-head{display:flex;align-items:flex-end;justify-content:space-between;gap:18px}.solution-section-head>p{color:var(--muted);font-size:.72rem;line-height:1.45;max-width:440px;margin:0}.journey-track{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr auto 1fr auto 1fr auto 1fr auto 1fr;gap:6px;align-items:center;margin-top:16px}.journey-track article{background:var(--paper);border-radius:9px;padding:11px;min-height:94px}.journey-track b,.journey-track span,.journey-track small{display:block}.journey-track b{color:#9b7a37;font-size:.63rem}.journey-track span{font-size:.7rem;font-weight:800;line-height:1.35;margin:7px 0}.journey-track small{font-size:.59rem;color:var(--muted);line-height:1.35}.journey-track i{font-style:normal;color:#9a7a38}.booking-blueprint-grid{display:grid;grid-template-columns:1.45fr .75fr;gap:15px;margin-bottom:16px}.booking-record,.reuse-card{background:var(--paper);border:1px solid var(--line);border-radius:15px;padding:22px}.booking-record-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px}.booking-record-head span{font-size:.63rem;color:#8d6c2d;font-weight:900}.booking-record-head>strong{border-radius:999px;background:#dff2e6;color:#23633e;padding:7px 9px;font-size:.64rem}.booking-progress{height:7px;background:#e6e2d9;border-radius:99px;overflow:hidden;margin-top:15px}.booking-progress>div{height:100%;background:var(--green)}.booking-progress-label{display:flex;justify-content:space-between;gap:12px;font-size:.65rem;color:var(--muted)}.booking-record-fields{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin-top:13px}.booking-record-fields article{background:#f2efe7;border-radius:9px;padding:11px}.booking-record-fields span,.booking-record-fields strong,.booking-record-fields small{display:block}.booking-record-fields span{font-size:.57rem;color:var(--muted);text-transform:uppercase}.booking-record-fields strong{font-size:.71rem;margin:5px 0}.booking-record-fields small{font-size:.6rem;color:#777871;line-height:1.35}.booking-audit{border-top:1px solid var(--line);margin-top:14px;padding-top:11px}.booking-audit span{font-size:.58rem;color:#8d6c2d;font-weight:900}.booking-audit p{font-size:.65rem;color:var(--muted);line-height:1.45;margin-bottom:0}.reuse-card{background:var(--green);color:#fff}.reuse-card>p{color:#cbd8d3;font-size:.76rem;line-height:1.5}.reuse-card ol{list-style:none;padding:0;margin:16px 0 0;counter-reset:reuse}.reuse-card li{position:relative;border-top:1px solid #ffffff1f;padding:10px 0 10px 31px}.reuse-card li::before{counter-increment:reuse;content:counter(reuse);position:absolute;left:0;top:11px;width:20px;height:20px;border-radius:50%;background:var(--gold);color:var(--green);display:grid;place-items:center;font-size:.61rem;font-weight:900}.reuse-card b,.reuse-card span{display:block}.reuse-card b{font-size:.72rem}.reuse-card span{color:#bcd0c8;font-size:.62rem;margin-top:3px}.capability-grid{margin-bottom:16px}.privacy-note{background:#fff8e6;border:1px solid #dbc993;border-left:5px solid var(--gold);border-radius:12px;padding:15px 17px;margin:16px 0}.privacy-note strong{font-size:.78rem}.privacy-note p{font-size:.7rem;color:#665f50;line-height:1.5;margin:5px 0 0}.modern-architecture{grid-template-columns:1fr auto 1.15fr auto 1.15fr auto 1fr}.solution-bottom-grid{display:grid;grid-template-columns:1.55fr .7fr;gap:16px}.solution-bottom-grid .roadmap{margin-top:0}.solution-bottom-grid .roadmap ol{grid-template-columns:1fr 1fr}.success-metrics{background:var(--paper);border:1px solid var(--line);border-radius:15px;padding:24px}.success-metrics>div{display:flex;flex-direction:column;gap:7px;margin-top:15px}.success-metrics span{background:#f1eee6;border-radius:8px;padding:9px 10px;font-size:.68rem;font-weight:700}.success-metrics p{font-size:.68rem;color:var(--muted);line-height:1.45;margin-bottom:0}

@media(max-width:1180px){.customer-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}.department-flow{grid-template-columns:1fr}.department-flow i{transform:rotate(90deg);text-align:center}.journey-track{grid-template-columns:repeat(4,minmax(0,1fr))}.journey-track i{display:none}.journey-track article{min-height:88px}.modern-architecture{grid-template-columns:1fr}.modern-architecture>b{transform:rotate(90deg);text-align:center}}
@media(max-width:900px){.customer-workspace,.booking-blueprint-grid,.solution-bottom-grid{grid-template-columns:1fr}.customer-profile{min-height:0}.data-governance{grid-template-columns:1fr 1fr}.problem-shift-grid{grid-template-columns:1fr}.booking-record-fields{grid-template-columns:1fr 1fr}.journey-track{grid-template-columns:1fr 1fr}.profile-meta{grid-template-columns:1fr 1fr}}
@media(max-width:760px){.customer-sync-badge,.solution-heading .solution-state{width:100%;min-width:0}.customer-kpis{grid-template-columns:1fr 1fr}.customer-filters{grid-template-columns:1fr}.customer-directory-head,.profile-head,.solution-section-head{align-items:flex-start;flex-direction:column}.profile-head-actions{justify-content:flex-start}.service-history-filters{flex-direction:column}.service-history-filters select{width:100%}.data-governance{grid-template-columns:1fr}.solution-bottom-grid .roadmap ol{grid-template-columns:1fr}}
@media(max-width:430px){.customer-kpis,.profile-meta,.booking-record-fields,.journey-track,.customer-task-list{grid-template-columns:1fr}.customer-row{grid-template-columns:1fr}.customer-row small{text-align:left}.profile-booking-grid{grid-template-columns:1fr 1fr}}

.security-shell{width:min(1180px,calc(100% - 32px));margin:28px auto;padding-bottom:40px}.security-head{display:flex;align-items:center;gap:22px;border:1px solid var(--line);border-radius:18px;background:var(--paper);padding:20px 24px}.security-head img{width:126px}.security-head div{flex:1}.security-head h1{font-family:Georgia,serif;color:var(--green);margin:4px 0 7px;font-size:2rem}.security-head p{margin:0;color:var(--muted)}.security-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin-top:16px}.security-card{position:relative;display:grid;gap:12px;align-content:start;border:1px solid var(--line);border-radius:18px;background:var(--paper);color:var(--ink);padding:24px}.security-card[hidden]{display:none}.security-card h2{font-family:Georgia,serif;color:var(--green);margin:0}.security-card p{margin:0;color:var(--muted);line-height:1.55}.security-card label{display:grid;gap:6px;color:var(--ink);font-size:.76rem;font-weight:900}.security-card input{width:100%;border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--ink);padding:11px;font:inherit}.security-card>small,.security-card small{color:var(--muted);line-height:1.5}.security-step{position:absolute;right:20px;top:17px;color:#d5b764;font-family:Georgia,serif;font-size:1.5rem;font-weight:900}.security-devices{grid-column:1/-1}.security-devices article{display:flex;align-items:center;gap:16px;border-top:1px solid var(--line);padding:12px 0}.security-devices article div{display:grid;gap:3px;flex:1}.security-devices article span,.security-devices article small{color:var(--muted);font-size:.72rem}.security-ready{display:flex;align-items:center;justify-content:space-between;gap:16px;border-radius:15px;background:var(--green);color:#fff;margin-top:16px;padding:18px 22px}.security-ready[hidden]{display:none}.security-ready .primary-action{background:var(--gold);color:#1b342c}.auth-reset-note{border-radius:9px;background:#edf4ef;color:#205a3d;padding:9px 11px;font-size:.73rem}.mfa-login-field[hidden],.reset-form[hidden]{display:none}#mfaSetup{display:grid;gap:10px;border-top:1px solid var(--line);margin-top:2px;padding-top:14px}#mfaSetup[hidden]{display:none}.mfa-secret-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;align-items:stretch}.mfa-secret-row input{min-width:0;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-weight:800;letter-spacing:.04em}.mfa-secret-row button{white-space:nowrap}.mfa-copy-status{min-height:22px;border-radius:7px;background:#f2f0ea!important;color:#625f57!important;padding:6px 8px;font-size:.7rem}.mfa-copy-status.success{background:#e5f3e9!important;color:#23633e!important;font-weight:800}@media(max-width:760px){.security-head{align-items:flex-start;flex-wrap:wrap}.security-head img{width:100px}.security-head div{min-width:calc(100% - 130px)}.security-head .secondary-button{margin-left:auto}.security-grid{grid-template-columns:1fr}.security-devices{grid-column:auto}.security-devices article{align-items:flex-start;flex-direction:column}.security-head h1{font-size:1.55rem}.security-ready{align-items:stretch;flex-direction:column}}@media(max-width:520px){.security-shell{width:min(100% - 18px,1180px);margin:9px auto}.security-card{padding:20px 16px}.mfa-secret-row{grid-template-columns:1fr}.mfa-secret-row button{width:100%}}
.account-security-actions{display:grid;gap:8px;margin:14px 0}.account-security-actions button{text-align:left;justify-content:flex-start}.account-security-actions button:disabled{opacity:.5;cursor:not-allowed}#aclDeviceList{display:grid;gap:8px}#aclDeviceList .audit-entry{display:grid;grid-template-columns:1fr auto;gap:5px 10px;align-items:center}#aclDeviceList .audit-entry span{grid-column:1/2}#aclDeviceList .audit-entry button{grid-column:2/3;grid-row:1/3}

/* Account login and role-based access console */
.sidebar{overflow:auto}.nav-item[hidden]{display:none}.account-button{display:flex;align-items:center;gap:8px;border:1px solid var(--line);border-radius:10px;background:#fff;color:var(--ink);padding:6px 9px;cursor:pointer;text-align:left}.account-button>span:last-child{min-width:0}.account-button strong,.account-button small{display:block;max-width:145px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.account-button strong{font-size:.7rem}.account-button small{font-size:.58rem;color:var(--muted);margin-top:2px}.account-avatar{display:grid;place-items:center;width:30px;height:30px;border-radius:8px;background:var(--green);color:#fff;font-size:.65rem;font-weight:900}.access-heading{align-items:flex-end}.access-mode-badge{min-width:295px;background:#fff8e6;border:1px solid #dbc993;border-radius:13px;padding:14px}.access-mode-badge span,.access-mode-badge strong,.access-mode-badge small{display:block}.access-mode-badge span{font-size:.58rem;color:#8d6c2d;letter-spacing:.08em}.access-mode-badge strong{font-size:.76rem;margin:6px 0}.access-mode-badge small{font-size:.61rem;color:var(--muted);line-height:1.4}.access-kpis{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px;margin-bottom:15px}.access-kpi{background:var(--paper);border:1px solid var(--line);border-top:4px solid var(--green);border-radius:12px;padding:15px}.access-kpi:nth-child(2){border-top-color:var(--gold)}.access-kpi:nth-child(3){border-top-color:#2c9aa5}.access-kpi:nth-child(4){border-top-color:#7057a8}.access-kpi:nth-child(5){border-top-color:#c74a48}.access-kpi strong,.access-kpi span,.access-kpi small{display:block}.access-kpi strong{font-family:Georgia,serif;font-size:1.65rem}.access-kpi span{font-size:.69rem;color:var(--muted);margin-top:5px}.access-kpi small{font-size:.59rem;color:#97958f;margin-top:3px}.access-principles{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:9px;margin-bottom:15px}.access-principles article{background:var(--green);color:#fff;border-radius:12px;padding:15px}.access-principles b,.access-principles strong,.access-principles span{display:block}.access-principles b{font-family:Georgia,serif;color:var(--gold-soft);font-size:1.3rem}.access-principles strong{font-size:.75rem;margin:6px 0}.access-principles span{font-size:.65rem;line-height:1.45;color:#cbd8d3}.access-workspace{display:grid;grid-template-columns:minmax(270px,.58fr) minmax(0,1.42fr);gap:14px;align-items:start}.role-directory,.permission-editor,.account-management,.access-audit{background:var(--paper);border:1px solid var(--line);border-radius:15px;padding:19px}.access-section-head,.permission-editor-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px}.access-section-head h2,.permission-editor-head h2,.account-management h2,.access-audit h2{font-family:Georgia,serif;margin:5px 0}.access-section-head .primary-action,.permission-editor-head .primary-action{min-height:38px;font-size:.7rem}.role-list{display:flex;flex-direction:column;gap:7px;margin-top:13px}.role-card{display:grid;grid-template-columns:1fr auto;gap:8px;width:100%;border:1px solid var(--line);border-radius:10px;background:#fff;color:var(--ink);padding:12px;text-align:left;cursor:pointer}.role-card:hover,.role-card.active{background:#edf1ec;border-color:#8ba498}.role-card strong,.role-card span,.role-card small{display:block}.role-card strong{font-size:.76rem}.role-card span{font-size:.65rem;color:var(--muted);line-height:1.4;margin-top:4px}.role-card small{font-size:.59rem;color:#8d6c2d;text-align:right}.role-card.system small::after{content:" · hệ thống"}.permission-editor-head p{font-size:.67rem;line-height:1.4;color:var(--muted);margin:4px 0 0}.permission-legend{display:flex;flex-wrap:wrap;gap:10px;margin:13px 0}.permission-legend span{display:flex;align-items:center;gap:5px;color:var(--muted);font-size:.61rem}.permission-legend i{width:9px;height:9px;border-radius:3px}.permission-view{background:#3b9a65}.permission-edit{background:#2c9aa5}.permission-approve{background:#d5a72f}.permission-sensitive{background:#7057a8}.permission-table-wrap{overflow:auto;border:1px solid var(--line);border-radius:11px}.permission-table{min-width:680px}.permission-table th:not(:first-child),.permission-table td:not(:first-child){text-align:center}.permission-table td:first-child strong,.permission-table td:first-child small{display:block}.permission-table td:first-child small{color:var(--muted);font-size:.61rem;margin-top:3px}.permission-table input{width:17px;height:17px;accent-color:var(--green)}.permission-table tr.sensitive-row{background:#fffaf0}.permission-table input:disabled{opacity:.55}.permission-impact{background:#edf1ec;border-radius:9px;padding:10px 12px;margin-top:11px;color:#4c5d56;font-size:.65rem;line-height:1.45}.account-management{margin-top:15px}.account-toolbar{display:grid;grid-template-columns:minmax(250px,1fr) 190px 170px;gap:8px;margin:13px 0}.account-toolbar select,.account-table select{border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink);padding:8px;font-size:.69rem}.account-table{min-width:1050px}.account-identity{display:flex;align-items:center;gap:9px}.account-identity .account-avatar{flex:0 0 32px}.account-identity strong,.account-identity span{display:block}.account-identity strong{font-size:.74rem}.account-identity span{font-size:.62rem;color:var(--muted);margin-top:3px}.account-status{display:inline-block;border-radius:999px;padding:6px 8px;font-size:.61rem;font-weight:900}.account-active{background:#dff2e6;color:#23633e}.account-invited{background:#e4edf0;color:#37656d}.account-locked{background:#f8dddd;color:#9c2d2d}.security-state strong,.security-state span{display:block}.security-state strong{font-size:.68rem}.security-state span{font-size:.59rem;color:var(--muted);margin-top:3px}.access-audit{margin-top:15px}.access-audit>.access-section-head>span{font-size:.66rem;color:var(--muted)}#accessAuditList{display:grid;grid-template-columns:1fr 1fr;gap:7px;margin-top:12px}.audit-entry{border:1px solid var(--line);border-radius:9px;padding:11px}.audit-entry strong,.audit-entry span,.audit-entry p{display:block}.audit-entry strong{font-size:.7rem}.audit-entry span{font-size:.6rem;color:var(--muted);margin-top:4px}.audit-entry p{font-size:.66rem;line-height:1.4;margin:6px 0 0}.server-security-note{background:#fff8e6;border:1px solid #dbc993;border-left:5px solid var(--gold);border-radius:12px;padding:15px 17px;margin-top:15px}.server-security-note strong{font-size:.76rem}.server-security-note p{color:#665f50;font-size:.68rem;line-height:1.5;margin:5px 0 0}

.login-overlay{display:none;position:fixed;inset:0;z-index:120;background:#071c16d9;padding:24px;align-items:center;justify-content:center}.login-overlay.open{display:flex}body.session-locked .app-shell{filter:blur(2px);pointer-events:none;user-select:none}.login-card{position:relative;display:grid;grid-template-columns:.85fr 1.15fr;width:min(900px,96vw);max-height:92vh;overflow:auto;background:var(--paper);border-radius:20px;box-shadow:0 25px 80px #0005}.login-close{position:absolute;right:16px;top:12px;border:0;background:transparent;color:var(--muted);font-size:1.8rem;z-index:2;cursor:pointer}.login-brand-panel{background:var(--green);color:#fff;padding:42px}.login-brand-panel .brand-mark{width:52px;height:52px;margin-bottom:22px}.login-brand-panel h2,.login-form-panel h2{font-family:Georgia,serif;font-size:2rem;margin:8px 0 12px}.login-brand-panel>p{color:#cbd8d3;font-size:.78rem;line-height:1.55;margin-bottom:25px}.login-layer{border-top:1px solid #ffffff20;padding:13px 0}.login-layer b,.login-layer span{display:block}.login-layer b{font-size:.7rem;color:var(--gold-soft)}.login-layer span{font-size:.67rem;color:#bfd0c9;margin-top:4px}.login-form-panel{padding:42px}.login-intro,.login-security{color:var(--muted);font-size:.7rem;line-height:1.5}.login-form-panel form{display:flex;flex-direction:column;gap:10px;margin:18px 0}.login-form-panel label{display:flex;flex-direction:column;gap:6px;font-size:.7rem;font-weight:800}.login-form-panel input{border:1px solid var(--line);border-radius:9px;padding:11px 12px}.login-error{color:#a02f2d!important;min-height:16px;margin:0!important;font-size:.65rem!important}.quick-login{border-top:1px solid var(--line);padding-top:16px}.quick-login>span{font-size:.59rem;color:var(--muted);font-weight:900;letter-spacing:.08em}.quick-login>div{display:grid;grid-template-columns:1fr 1fr;gap:7px;margin-top:9px}.quick-login button{border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--ink);padding:10px;text-align:left;cursor:pointer}.quick-login button:hover{border-color:#8ba498;background:#edf1ec}.quick-login strong,.quick-login small{display:block}.quick-login strong{font-size:.68rem}.quick-login small{font-size:.59rem;color:var(--muted);margin-top:3px}.logout-button{border:0;background:transparent;color:#8d342f;text-decoration:underline;padding:10px 0;margin-top:8px;font-size:.66rem;cursor:pointer}.login-security{background:#f1eee6;border-radius:8px;padding:10px;margin-bottom:0}

@media(max-width:1180px){.access-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}.access-principles{grid-template-columns:1fr 1fr}.header-actions{gap:8px}}
@media(max-width:900px){.access-workspace{grid-template-columns:1fr}.role-list{display:grid;grid-template-columns:1fr 1fr}.account-button strong,.account-button small{max-width:100px}.login-card{grid-template-columns:1fr}.login-brand-panel{padding:30px}.login-brand-panel .login-layer{display:none}}
@media(max-width:760px){.account-button{margin-left:auto}.account-button>span:last-child{display:none}.access-mode-badge{width:100%;min-width:0}.access-kpis{grid-template-columns:1fr 1fr}.account-toolbar{grid-template-columns:1fr}.account-toolbar select{width:100%}#accessAuditList{grid-template-columns:1fr}.login-overlay{padding:10px}.login-form-panel{padding:30px 22px}.login-brand-panel{padding:28px 22px 20px}.login-brand-panel h2{font-size:1.55rem}.quick-login>div{grid-template-columns:1fr}}
@media(max-width:430px){.access-kpis,.access-principles,.role-list{grid-template-columns:1fr}.login-brand-panel>p{margin-bottom:0}}

/* Mobile and tablet workspace optimization */
html{scroll-behavior:smooth;-webkit-text-size-adjust:100%}body{overflow-x:hidden}img{max-width:100%}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button,.nav-item,.text-button,.filter-reset,.secondary-button,.primary-action,select,input[type="date"]{min-height:44px}.nav-backdrop{display:none;position:fixed;inset:66px 0 0;z-index:35;border:0;background:rgba(7,28,22,.58);backdrop-filter:blur(2px)}body.nav-open{overflow:hidden}.table-wrap{overscroll-behavior-inline:contain;-webkit-overflow-scrolling:touch;scrollbar-width:thin}.table-wrap th{position:sticky;top:0;z-index:2}.detail-drawer,.photo-lightbox,.login-overlay{overscroll-behavior:contain}.icon-button{width:44px;height:44px;padding:0;border-radius:10px;align-items:center;justify-content:center}.icon-button:hover,.icon-button:focus-visible{background:#eeeae0}.room-card-top>div{min-width:0}.room-card h3{overflow-wrap:anywhere}.toast{max-width:min(92vw,520px);text-align:center}
[hidden]{display:none!important}

/* Inventory source of truth and operating rules */
.inventory-governance{display:grid;grid-template-columns:1.1fr 1fr 1.35fr auto;gap:14px;align-items:center;margin:0 0 16px;border:1px solid #b9d0c4;border-radius:16px;background:#eef6f1;padding:15px 17px;color:var(--ink)}.inventory-governance>div{display:grid;gap:4px}.inventory-governance>div+div{border-left:1px solid #cdded5;padding-left:14px}.inventory-governance span{color:var(--muted);font-size:.72rem;font-weight:800}.inventory-governance b{font-size:.82rem}.inventory-governance small{color:var(--muted);font-size:.7rem;line-height:1.4}.inventory-source-dot{display:inline-block!important;width:9px;height:9px;border-radius:50%;background:#2c9a5f;margin-right:6px}.inventory-verified{display:block;margin-top:5px;color:#17633d;font-size:.66rem;line-height:1.25}.inventory-rules small{max-width:480px}@media(max-width:1050px){.inventory-governance{grid-template-columns:1fr 1fr}.inventory-governance>div+div{border-left:0;padding-left:0}.inventory-governance button{justify-self:start}}@media(max-width:620px){.inventory-governance{grid-template-columns:1fr}.inventory-governance button{width:100%}}

/* Pre Check-in privacy, OCR disclosure and revision flow */
.ocr-privacy-notice{margin:18px!important;border:1px solid #ddb85f!important;border-radius:14px!important;background:#fff8e5!important;padding:16px 18px!important}.ocr-privacy-notice strong,.ocr-privacy-notice p,.ocr-privacy-notice small{display:block}.ocr-privacy-notice strong{color:#6e5318}.ocr-privacy-notice p{margin:7px 0 10px;line-height:1.55}.ocr-privacy-notice label{display:flex;align-items:flex-start;gap:9px;border-radius:10px;background:#fff;padding:11px;font-weight:800;line-height:1.45}.ocr-privacy-notice input{width:18px;height:18px;flex:0 0 auto}.ocr-privacy-notice small{margin-top:9px;color:#756c5d;line-height:1.45}.precheck-edit-notice{display:grid;gap:5px;margin:18px;border-left:4px solid #b8872d;border-radius:0 12px 12px 0;background:#fff6df;padding:13px 15px}.precheck-edit-notice strong{color:#775819}.precheck-edit-notice span{color:#6f675b;font-size:.82rem;line-height:1.5}@media(max-width:600px){.ocr-privacy-notice,.precheck-edit-notice{margin:12px!important}.ocr-privacy-notice{padding:14px!important}}

/* Official data import and Booking lifecycle */
.ops-import-summary{display:grid;grid-template-columns:repeat(4,minmax(100px,1fr));gap:10px;margin:20px 0}.ops-import-summary h3{grid-column:1/-1;margin:0}.ops-import-summary div{border:1px solid var(--line);border-radius:14px;padding:14px;background:#faf9f4}.ops-import-summary b{display:block;font-size:1.5rem;color:var(--green)}.ops-import-summary span{display:block;color:var(--muted);font-size:.82rem}.ops-import-errors{border-left:4px solid #c44f3e;background:#fff3f0;border-radius:12px;padding:14px;margin:12px 0}.ops-import-errors p{margin:6px 0}.ops-lifecycle-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:20px 0}.ops-lifecycle-grid button{text-align:left;border:1px solid var(--line);border-radius:16px;background:#fffdf8;padding:18px;cursor:pointer}.ops-lifecycle-grid button:hover{border-color:var(--green);background:#f0f7f3}.ops-lifecycle-grid b,.ops-lifecycle-grid span{display:block}.ops-lifecycle-grid span{font-size:.82rem;color:var(--muted);margin-top:5px}
@media(max-width:760px){.ops-import-summary,.ops-lifecycle-grid{grid-template-columns:1fr 1fr}.ops-import-summary h3{grid-column:1/-1}}

/* Vietnamese-safe typography
   Keep every portal surface on the same Unicode-complete system stack. */
:root{
  --font-ui:"Segoe UI","Noto Sans","Helvetica Neue",Arial,sans-serif;
  --font-display:var(--font-ui);
  --serif:var(--font-display);
}
html,body,body *,button,input,select,textarea,option{
  font-family:var(--font-ui)!important;
}

@media(max-width:1024px){
  .app-shell{display:block;min-height:100dvh}.topbar{height:66px;grid-template-columns:minmax(0,1fr) auto;gap:12px;padding:0 max(15px,env(safe-area-inset-right)) 0 max(15px,env(safe-area-inset-left))}.topbar .global-search,.sync-badge{display:none}.header-actions{gap:8px}.icon-button{display:flex}.brand{min-width:0}.brand>span:last-child{min-width:0}.brand strong,.brand small{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sidebar{position:fixed;top:66px;left:0;bottom:0;width:min(310px,86vw);height:auto;z-index:40;transform:translateX(-105%);transition:transform .22s ease;padding:14px max(14px,env(safe-area-inset-left)) calc(18px + env(safe-area-inset-bottom));box-shadow:24px 0 56px rgba(7,28,22,.24)}.sidebar.open{transform:none}.nav-backdrop.open{display:block}.nav-item{padding:11px 14px}.nav-label{margin-top:14px}.sidebar-note{margin-top:12px}.view{padding:24px clamp(18px,4vw,36px) 56px}.room-grid,.menu-grid,.venue-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.album-grid,.space-photo-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.hero{min-height:360px}.hero-content{padding:34px}.hero h1{font-size:clamp(2.25rem,6vw,3.5rem)}.hero-stats{display:none}.page-heading h1{font-size:clamp(2rem,5vw,3rem)}.detail-drawer{width:min(560px,92vw)}.customer-workspace,.booking-blueprint-grid,.solution-bottom-grid,.access-workspace{grid-template-columns:1fr}.bot-overview-grid,.bot-rules-layout,.bot-test-layout{grid-template-columns:1fr}.access-workspace{gap:16px}
}

@media(max-width:760px){
  :root{font-size:16px}.topbar{padding-left:max(12px,env(safe-area-inset-left));padding-right:max(12px,env(safe-area-inset-right))}.brand-mark{width:36px;height:36px;border-radius:10px}.brand strong{font-size:.88rem}.brand small{font-size:.56rem}.account-button{padding:5px}.account-avatar{width:34px;height:34px}.view{padding:16px max(14px,env(safe-area-inset-right)) calc(48px + env(safe-area-inset-bottom)) max(14px,env(safe-area-inset-left))}.hero{min-height:350px;border-radius:15px;align-items:flex-end}.hero-scrim{background:linear-gradient(0deg,rgba(10,31,25,.94),rgba(10,31,25,.34) 82%)}.hero-content{padding:22px}.hero h1{font-size:clamp(2rem,10vw,2.55rem);line-height:1.04;margin:9px 0 13px}.hero p{font-size:.92rem;line-height:1.5;margin-bottom:0}.filter-bar,.management-toolbar{margin:14px 0;padding:14px;gap:10px;border-radius:12px}.filter-bar label:not(.search-field),.filter-reset,.management-toolbar>*{width:100%}.search-field input{font-size:16px}.section-heading,.page-heading{margin:26px 0 16px;gap:12px}.section-heading{align-items:flex-start;flex-direction:column}.section-heading h2,.gallery-feature h2,.roadmap h2,.sources h2{font-size:1.65rem}.section-heading>span{align-self:flex-start}.room-grid,.menu-grid,.venue-grid,.solution-grid{grid-template-columns:1fr;gap:14px}.room-card{min-height:0;padding:18px}.room-cover{height:210px;margin:-18px -18px 16px}.room-card h3{font-size:1.35rem}.room-card p{-webkit-line-clamp:3}.room-card footer{align-items:stretch;flex-direction:column}.room-card footer .text-button{width:100%;border:1px solid var(--green);border-radius:9px;text-align:center;padding:10px}.price{font-size:1rem}.menu-intro{padding:19px}.set-strip{margin-inline:-4px;padding:0 4px 6px;scroll-snap-type:x proximity}.set-chip{scroll-snap-align:start;min-width:178px}.status-summary,.customer-kpis,.access-kpis,.bot-kpis{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}.status-card,.customer-kpi,.access-kpi,.bot-kpi{padding:14px}.status-card strong{font-size:1.55rem}.space-photo-grid,.album-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.gallery-feature{height:350px;border-radius:14px}.gallery-feature>div{padding:20px}.gallery-feature h2{font-size:1.75rem}.detail-drawer{width:100vw;max-width:none;padding:calc(54px + env(safe-area-inset-top)) max(16px,env(safe-area-inset-right)) calc(28px + env(safe-area-inset-bottom)) max(16px,env(safe-area-inset-left))}.drawer-close{position:fixed;right:max(12px,env(safe-area-inset-right));top:max(8px,env(safe-area-inset-top));width:44px;height:44px;border-radius:50%;background:#f1eee6;z-index:2}.detail-drawer h2{font-size:1.75rem;line-height:1.15}.detail-list{grid-template-columns:1fr 1fr}.photo-head{align-items:flex-start;flex-direction:column}.room-photo-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.photo-lightbox{padding:calc(62px + env(safe-area-inset-top)) 12px calc(14px + env(safe-area-inset-bottom))}.photo-lightbox>img{max-width:100%;max-height:calc(100dvh - 190px)}.lightbox-close{right:max(10px,env(safe-area-inset-right));top:max(8px,env(safe-area-inset-top));width:44px;height:44px}.lightbox-actions{display:grid;grid-template-columns:1fr 1fr;width:100%;gap:8px}.lightbox-actions a{grid-column:1/-1}.lightbox-actions button,.lightbox-actions a{min-height:44px;display:grid;place-items:center}.table-wrap{margin-inline:-2px;border-radius:11px}.table-wrap::after{content:"Vuốt ngang để xem thêm →";display:block;position:sticky;left:0;width:max-content;padding:7px 12px;color:var(--muted);font-size:.68rem}.service-row{padding:13px 14px}.bot-tabs,.profile-tabs{margin-inline:-14px;padding-inline:14px;scroll-padding-inline:14px}.bot-tabs button,.profile-tabs button{white-space:nowrap;min-height:44px}.bot-chat-head{align-items:flex-start;flex-direction:column}.bot-chat-actions{width:100%;justify-content:space-between}.bot-chat-log{height:48dvh;min-height:300px}.bot-chat-compose input{font-size:16px}.login-overlay{padding:0;align-items:stretch}.login-card{width:100%;max-height:100dvh;min-height:100dvh;border-radius:0}.login-brand-panel{padding:calc(24px + env(safe-area-inset-top)) 22px 18px}.login-form-panel{padding:24px 22px calc(28px + env(safe-area-inset-bottom))}.login-form-panel input{font-size:16px;min-height:46px}.login-close{right:max(10px,env(safe-area-inset-right));top:max(8px,env(safe-area-inset-top));width:44px;height:44px}.photo-sales-kit{padding:14px}.sales-kit-sequence{grid-template-columns:1fr}.sales-kit-sequence i{transform:rotate(90deg);text-align:center;height:12px}.sales-kit-direct-actions,.sales-kit-actions{grid-template-columns:1fr}.sales-kit-direct-actions button{min-height:48px}.analytics-controls,.analytics-kpis{grid-template-columns:1fr 1fr}
}

/* Central operations, Pre Check-in and contract */
.ops-heading{display:flex;justify-content:space-between;gap:28px;align-items:flex-start;margin-bottom:22px}.ops-heading h1{font-family:var(--serif);font-size:clamp(2rem,4vw,3.4rem);margin:.25rem 0;color:var(--ink)}.ops-heading p{max-width:760px;color:var(--muted);font-size:1rem}.ops-sync{background:var(--ink);color:#fff;border-radius:18px;padding:18px 20px;display:grid;grid-template-columns:12px 1fr;gap:4px 10px;min-width:240px;box-shadow:0 16px 36px rgba(21,50,42,.16)}.ops-sync i{width:10px;height:10px;background:#68c992;border-radius:50%;margin-top:5px}.ops-sync strong{font-size:.8rem;letter-spacing:.08em}.ops-sync span{grid-column:2;color:#cfe3d9;font-size:.8rem}.ops-sync button{grid-column:1/-1;margin-top:10px;background:transparent;border:1px solid #ffffff4d;color:#fff;border-radius:10px;padding:8px 12px}.ops-kpis{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:14px;margin-bottom:18px}.ops-kpis article{background:#fff;border:1px solid var(--line);border-radius:16px;padding:18px;box-shadow:var(--shadow)}.ops-kpis strong{display:block;font-family:var(--serif);font-size:1.65rem;color:var(--ink)}.ops-kpis span{display:block;font-weight:800;margin:4px 0}.ops-kpis small{color:var(--muted)}.ops-actions{display:flex;gap:10px;align-items:center;margin-bottom:18px}.ops-actions .search-field{margin-left:auto;max-width:420px;flex:1}.primary-action.gold{background:#b8872d}.ops-workspace{display:grid;grid-template-columns:310px minmax(0,1fr) 275px;gap:16px;align-items:start}.ops-directory,.ops-center,.ops-journey,.ops-tabs{background:#fff;border:1px solid var(--line);border-radius:20px;box-shadow:var(--shadow)}.ops-directory,.ops-journey{position:sticky;top:88px;max-height:calc(100vh - 110px);overflow:auto}.ops-panel-title{display:flex;justify-content:space-between;align-items:center;padding:18px 20px;border-bottom:1px solid var(--line)}.ops-panel-title span,.ops-tab-head span{font-size:.72rem;letter-spacing:.1em;color:#a37425;font-weight:900}.ops-panel-title h2,.ops-tab-head h2{font-family:var(--serif);font-size:1.25rem;margin:3px 0 0}.ops-panel-title b{background:#e8f2ed;color:var(--ink);border-radius:99px;padding:5px 10px}.ops-customer-list{padding:8px}.ops-customer{width:100%;display:grid;grid-template-columns:44px 1fr auto;gap:10px;text-align:left;align-items:center;border:0;border-radius:14px;background:transparent;padding:11px;color:var(--ink)}.ops-customer:hover,.ops-customer.active{background:#edf4f0}.ops-customer.active{box-shadow:inset 3px 0 #b8872d}.ops-customer>span:nth-child(2){min-width:0}.ops-customer strong,.ops-customer small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ops-customer small{color:var(--muted);margin-top:2px}.ops-avatar{width:40px;height:40px;border-radius:50%;background:var(--ink);color:#fff;display:grid;place-items:center;font-weight:900}.ops-customer>b{font-size:1.4rem;color:#b8872d}.ops-center{min-width:0}.ops-center select{max-width:330px;border:1px solid var(--line);border-radius:10px;padding:9px}.ops-booking-card{padding:22px}.ops-booking-head{display:flex;justify-content:space-between;gap:18px}.ops-booking-head span:first-child{color:#a37425;font-weight:800}.ops-booking-head h2{font-family:var(--serif);font-size:1.65rem;margin:5px 0}.ops-booking-head p{color:var(--muted)}.ops-status{height:max-content;border-radius:99px;padding:8px 12px;background:#f2e9d6;color:#86611f;font-weight:900;white-space:nowrap}.ops-status.confirmed,.ops-status.completed{background:#e1f1e8;color:#17633d}.ops-status.cancelled{background:#f7e1df;color:#9b2929}.ops-person{display:flex;justify-content:space-between;align-items:center;margin:20px 0;padding:16px;border-radius:14px;background:#f6f8f7}.ops-person span,.ops-person small{display:block;color:var(--muted)}.ops-person strong{display:block;font-size:1.1rem;margin:3px 0}.ops-person button,.ops-booking-actions button,.public-section-head button,.guest-form-head button{border:1px solid var(--ink);background:#fff;color:var(--ink);border-radius:10px;padding:9px 12px;font-weight:800}.ops-data-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;background:var(--line);border:1px solid var(--line);border-radius:14px;overflow:hidden}.ops-data-grid div{background:#fff;padding:14px}.ops-data-grid span{display:block;color:var(--muted);font-size:.78rem}.ops-data-grid strong{display:block;margin-top:4px}.ops-request{margin:16px 0;border-left:3px solid #b8872d;padding:5px 14px}.ops-request span{color:var(--muted);font-size:.78rem;font-weight:800}.ops-request p{margin:4px 0}.ops-booking-actions{display:flex;flex-wrap:wrap;gap:8px}.ops-booking-actions button:first-child,.ops-booking-actions button:nth-child(2){background:var(--ink);color:#fff}.ops-step{display:grid;grid-template-columns:38px 1fr;gap:10px;align-items:center;padding:13px 18px;border-bottom:1px solid var(--line)}.ops-step:last-child{border:0}.ops-step>b{width:32px;height:32px;border-radius:50%;display:grid;place-items:center;background:#f1eee8;color:#8b8172}.ops-step.done>b{background:#dff1e7;color:#17633d}.ops-step strong,.ops-step small{display:block}.ops-step small{color:var(--muted);margin-top:3px}.ops-tabs{margin-top:18px;overflow:hidden}.ops-tab-buttons{display:flex;gap:4px;padding:8px;border-bottom:1px solid var(--line);overflow:auto}.ops-tab-buttons button{border:0;background:transparent;border-radius:10px;padding:11px 14px;white-space:nowrap;font-weight:800;color:var(--muted)}.ops-tab-buttons button.active{background:var(--ink);color:#fff}.ops-tab-head{display:flex;justify-content:space-between;gap:18px;align-items:center;padding:20px}.ops-tab-head>div:last-child{display:flex;gap:8px}.ops-tab-head p{color:var(--muted);margin:4px 0 0}.ops-table{width:100%;border-collapse:collapse}.ops-table th,.ops-table td{padding:12px 14px;border-top:1px solid var(--line);text-align:left;vertical-align:top}.ops-table th{background:#f7f5f0;color:#5f685f;font-size:.75rem;letter-spacing:.04em}.ops-table td small{display:block;color:var(--muted);margin-top:3px}.ops-mini-status{display:inline-block;padding:5px 8px;border-radius:99px;background:#f2e9d6;color:#86611f;font-weight:800;font-size:.75rem}.ops-mini-status.ok{background:#e1f1e8;color:#17633d}.ops-empty{padding:24px;text-align:center;color:var(--muted)}.ops-customer-summary{padding:40px}.ops-customer-summary h2{font-family:var(--serif);font-size:2rem}.ops-autofill{background:#eaf4ef;border-radius:12px;padding:13px 15px;display:flex;flex-direction:column}.ops-autofill span,.ops-autofill small{margin-top:3px;color:#456258}.ops-form-note{background:#f4f0e7;border-radius:12px;padding:14px}.ops-link-result{display:grid;gap:12px}.ops-link-result>span{color:#a37425;font-weight:900}.ops-link-result input{width:100%;padding:12px;border:1px solid var(--line);border-radius:10px}.ops-link-result a{color:#17633d;font-weight:900}.ops-link-result p{color:var(--muted)}

.public-flow{min-height:100vh;margin:0;background:linear-gradient(145deg,#0f3027 0,#1b4b3c 42%,#e8d9b8 42%,#f7f3e9 100%);color:#17362e}.precheck-shell{width:min(940px,calc(100% - 28px));margin:auto;padding:28px 0 40px}.public-brand{display:flex;align-items:center;gap:16px;color:#fff;margin-bottom:18px}.public-brand img{width:92px;height:70px;object-fit:contain;background:#fff;border-radius:14px;padding:8px}.public-brand span{font-size:.75rem;letter-spacing:.14em;color:#e9c879;font-weight:900}.public-brand h1{font-family:var(--serif);font-size:2.4rem;margin:3px 0}.public-card{background:#fff;border-radius:24px;box-shadow:0 28px 80px rgba(8,28,22,.25);overflow:hidden}.public-loading,.public-error-state,.public-success{text-align:center;padding:80px 25px}.public-loading i{display:inline-block;width:34px;height:34px;border:3px solid #d9e5df;border-top-color:#1b4b3c;border-radius:50%;animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.public-booking{display:flex;justify-content:space-between;gap:20px;padding:24px 28px;background:#f5f0e5;border-bottom:1px solid #ddd6c9}.public-booking span{color:#a37425;font-weight:900}.public-booking h2{font-family:var(--serif);font-size:1.5rem;margin:5px 0}.public-booking p{color:#6d756f;margin:0}.public-booking>b{align-self:center;background:#17362e;color:#fff;border-radius:99px;padding:8px 14px}.public-progress{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;background:#e6e1d7}.public-progress span{background:#f8f6f1;padding:13px;text-align:center;color:#8a8c86;font-size:.78rem;font-weight:900}.public-progress span.active{background:#17362e;color:#fff}.public-card form>section{padding:24px 28px;border-bottom:1px solid #e2ded5}.public-section-head{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:15px}.public-section-head>div{display:grid;grid-template-columns:34px 1fr;column-gap:10px}.public-section-head span{grid-row:1/3;width:32px;height:32px;border-radius:50%;background:#e5c36f;display:grid;place-items:center;font-weight:900}.public-section-head h2{font-family:var(--serif);font-size:1.35rem;margin:0}.public-section-head p{grid-column:2;color:#6d756f;margin:3px 0 0}.guest-form{border:1px solid #ddd7ca;border-radius:16px;padding:18px;margin:12px 0}.guest-form-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:14px}.guest-form-head span{font-size:.72rem;letter-spacing:.1em;color:#a37425;font-weight:900}.guest-form-head h3{font-family:var(--serif);margin:3px 0}.guest-form-head button{border-color:#bd6a61;color:#96352d}.public-form-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:13px}.public-form-grid label{font-size:.78rem;font-weight:800;color:#56645e}.public-form-grid input,.public-form-grid select{width:100%;box-sizing:border-box;margin-top:5px;border:1px solid #cfd5d1;border-radius:10px;padding:11px;background:#fff;color:#17362e;font:inherit}.public-consent{background:#f7f4ed}.public-consent label{display:flex;gap:10px;align-items:flex-start;font-weight:800;line-height:1.45}.public-consent input{margin-top:4px;transform:scale(1.2)}.public-consent p{font-size:.78rem;color:#6d756f}.public-submit{display:block;width:calc(100% - 56px);margin:22px 28px;border:0;border-radius:13px;padding:15px;background:#17362e;color:#fff;font-size:1rem;font-weight:900}.public-submit:disabled{opacity:.6}.public-error{color:#a12d27;text-align:center;font-weight:800;padding:0 25px 20px}.precheck-shell>footer{text-align:center;color:#f3ead8;font-size:.78rem;line-height:1.6;padding:22px}.public-success>b,.public-error-state>b{display:grid;place-items:center;width:64px;height:64px;margin:0 auto 15px;border-radius:50%;background:#dff1e7;color:#17633d;font-size:2rem}.public-success>span{font-size:.75rem;letter-spacing:.12em;color:#a37425;font-weight:900}.public-success h2{font-family:var(--serif);font-size:2.2rem;margin:8px}.public-success p{font-size:1.05rem;line-height:1.6;max-width:620px;margin:0 auto 20px}.public-error-state>b{background:#f7e1df;color:#9b2929}

.contract-page{margin:0;background:#e7e9e7;color:#18231f;font-family:Arial,sans-serif}.contract-toolbar{position:sticky;top:0;z-index:10;display:flex;justify-content:center;align-items:center;gap:16px;background:#17362e;color:#fff;padding:12px;box-shadow:0 5px 20px #0003}.contract-toolbar button{border:1px solid #ffffff55;border-radius:9px;padding:9px 14px;background:transparent;color:#fff}.contract-toolbar .primary-action{background:#c99b47;border-color:#c99b47;color:#172a24}.contract-document{padding:25px}.contract-sheet{box-sizing:border-box;width:210mm;min-height:297mm;margin:0 auto 28px;background:#fff;padding:18mm 18mm 15mm;box-shadow:0 12px 50px #0002;position:relative;font-size:11pt;line-height:1.48}.contract-brand{display:grid;grid-template-columns:62px 1fr auto;gap:12px;align-items:center;border-bottom:2px solid #b88a38;padding-bottom:10px}.contract-brand img{width:58px;height:50px;object-fit:contain}.contract-brand div{display:flex;flex-direction:column}.contract-brand div strong{color:#17362e;font-size:13pt}.contract-brand div span{font-size:8.5pt;color:#59645f}.contract-brand>b{color:#9a7029}.contract-national{display:flex;flex-direction:column;align-items:center;margin:18mm 0 8mm}.contract-national strong{font-size:12pt}.contract-national span{margin-top:4px}.contract-national i{width:55mm;border-bottom:1px solid #555;margin-top:6px}.contract-title{text-align:center;margin-bottom:8mm}.contract-title span{font-weight:900;font-size:15pt;color:#17362e}.contract-title h1{font-size:11pt;margin:4px}.contract-sheet h2{font-size:12.5pt;color:#17362e;border-left:4px solid #b88a38;padding-left:9px;margin-top:7mm}.contract-sheet h3{font-size:10.5pt;margin:5mm 0 2mm}.contract-info{display:grid;grid-template-columns:52mm 1fr;border:1px solid #d7d6d1;border-radius:8px;overflow:hidden}.contract-info span,.contract-info b{padding:6px 9px;border-bottom:1px solid #e5e3dc}.contract-info span{background:#f5f2ea;color:#59645f}.contract-info b{font-weight:600}.contract-info>*:nth-last-child(-n+2){border-bottom:0}.contract-table{width:100%;border-collapse:collapse;margin:5mm 0}.contract-table th{background:#17362e;color:#fff}.contract-table th,.contract-table td{border:1px solid #cfd2cf;padding:6px;text-align:left}.contract-sign{display:grid;grid-template-columns:1fr 1fr;gap:30mm;text-align:center;margin-top:12mm}.contract-sign div{min-height:40mm;display:flex;flex-direction:column}.contract-sign span{font-style:italic;font-size:9pt}.contract-sign b{margin-top:auto}.contract-sheet footer{position:absolute;left:18mm;right:18mm;bottom:8mm;border-top:1px solid #d8d8d4;padding-top:4px;font-size:8pt;color:#68706c;text-align:center}.contract-sheet.appendix .contract-national{margin-top:15mm}.guest-appendix{font-size:9pt}.guest-appendix td{height:8mm}.contract-sign.compact{margin-top:14mm}.contract-error{background:#fff;padding:50px;text-align:center;max-width:600px;margin:auto}

@media(max-width:1250px){.ops-workspace{grid-template-columns:270px minmax(0,1fr)}.ops-journey{position:static;grid-column:1/-1;display:grid;grid-template-columns:repeat(3,1fr);max-height:none}.ops-journey .ops-panel-title{grid-column:1/-1}.ops-step{border-right:1px solid var(--line)}.ops-kpis{grid-template-columns:repeat(3,1fr)}}
@media(max-width:820px){.ops-heading{display:block}.ops-sync{margin-top:15px}.ops-kpis{grid-template-columns:repeat(2,1fr)}.ops-actions{flex-wrap:wrap}.ops-actions .search-field{order:-1;flex-basis:100%;margin:0;max-width:none}.ops-workspace{display:block}.ops-directory,.ops-center,.ops-journey{position:static;max-height:none;margin-bottom:14px}.ops-customer-list{max-height:330px;overflow:auto}.ops-data-grid{grid-template-columns:repeat(2,1fr)}.ops-tab-head{align-items:flex-start;flex-direction:column}.ops-tab-head>div:last-child{width:100%;flex-wrap:wrap}.public-form-grid{grid-template-columns:repeat(2,1fr)}.public-booking{display:block}.public-booking>b{display:inline-block;margin-top:10px}.contract-document{padding:10px;overflow:auto}.contract-sheet{transform-origin:top left}.contract-toolbar span{display:none}}
@media(max-width:560px){.ops-kpis{grid-template-columns:1fr 1fr}.ops-kpis article{padding:14px}.ops-workspace .ops-panel-title{padding:15px}.ops-booking-card{padding:15px}.ops-booking-head{display:block}.ops-status{display:inline-block;margin-top:8px}.ops-data-grid{grid-template-columns:1fr 1fr}.ops-booking-actions button{width:100%}.ops-journey{display:block}.public-form-grid{grid-template-columns:1fr}.public-card form>section{padding:20px 16px}.public-submit{width:calc(100% - 32px);margin:18px 16px}.public-progress span{padding:10px 4px;font-size:.65rem}.public-brand h1{font-size:1.8rem}.public-section-head{align-items:flex-start}.contract-toolbar{justify-content:space-between}}
@media print{.contract-toolbar{display:none!important}.contract-page{background:#fff}.contract-document{padding:0}.contract-sheet{width:210mm;height:auto;min-height:297mm;margin:0;box-shadow:none;page-break-after:always;overflow:visible}.contract-sheet:last-child{page-break-after:auto}@page{size:A4;margin:0}}
.guest-appendix{table-layout:fixed;width:100%;max-width:100%}.guest-appendix th,.guest-appendix td{box-sizing:border-box;padding:4px;word-break:break-word;white-space:normal}.guest-appendix th{font-size:7.5pt;width:auto!important}.guest-appendix th:first-child{width:7%!important}@media print{.contract-sheet:not(.appendix) h2:nth-of-type(2){break-before:page;margin-top:18mm}.contract-info,.contract-table{break-inside:avoid}}
.ops-form-error{min-height:20px;margin:0;color:#a43131;font-weight:700}.ops-form-actions,.ops-link-actions{display:flex;gap:10px;align-items:center;justify-content:flex-end;flex-wrap:wrap}.ops-checkbox{display:flex!important;flex-direction:row!important;align-items:center;gap:10px;padding:12px 14px;border:1px solid #d9d8d0;border-radius:10px;background:#f7f5ef}.ops-checkbox input{width:18px!important;height:18px;margin:0}.ops-link-result label{display:block;font-weight:800;margin:18px 0 10px}.ops-link-result input{width:100%;box-sizing:border-box;margin-top:7px;padding:13px;border:1px solid #b9b9b2;border-radius:9px;font:inherit}.ops-link-result small{display:block;margin-top:16px;color:#66706b}.ops-link-actions{justify-content:flex-start}.ops-link-actions a{text-decoration:none;display:inline-flex;align-items:center}
.stay-form-page{font-size:9pt;padding-top:12mm;padding-bottom:12mm;line-height:1.32}.stay-form-page .contract-brand{padding-bottom:6px}.stay-title{margin:7mm 0 4mm}.stay-title span{font-size:13pt}.stay-title h1{font-size:9pt;font-weight:500;color:#68706c}.contract-blank-grid,.contract-zone-grid{display:grid;grid-template-columns:1fr 1fr;column-gap:10mm;row-gap:1.5mm}.contract-blank{display:flex;align-items:flex-end;gap:7px;min-height:5mm}.contract-blank.wide{grid-column:1/-1}.contract-blank span{font-weight:700;white-space:nowrap}.contract-blank i{display:block;flex:1;border-bottom:1px dotted #4d5652;min-width:18mm}.contract-zone-grid{margin-bottom:3mm}.stay-form-page h3{font-size:9.5pt;margin:3mm 0 1mm;color:#17362e}.contract-notice{margin-top:4mm;padding:5px 8px;border:1px solid #b88a38;background:#f7f2e7;font-size:8.5pt;font-weight:900;text-align:center;line-height:1.25}.contract-thanks{text-align:right;font-weight:900;color:#17362e;margin:2mm 0}.stay-form-page h2{font-size:10.5pt}.stay-form-page p{margin:2.5mm 0;line-height:1.35}.stay-form-page .contract-sign{margin-top:5mm}.stay-form-page .contract-sign div{min-height:23mm}.guest-appendix{display:table!important;width:100%!important;max-width:100%!important;min-width:0!important}.guest-appendix th,.guest-appendix td{overflow:hidden}
@media(max-width:560px){.ops-form-actions>*{width:100%;justify-content:center}.contract-blank-grid,.contract-zone-grid{grid-template-columns:1fr}.contract-blank.wide{grid-column:auto}}
@media print{.stay-form-page{break-before:page;break-after:page}.stay-form-page .contract-brand{break-inside:avoid}.stay-form-page h2{break-before:auto!important;margin-top:6mm!important}.contract-blank-grid,.contract-zone-grid{grid-template-columns:1fr 1fr}.contract-blank.wide{grid-column:1/-1}}

/* Contract print v3: handwritten stay form + one-page Appendix 01 */
.handwriting-form-page .contract-blank{min-height:6mm}.handwriting-form-page .contract-blank i{min-height:4mm}.handwriting-form-page .contract-title h1{font-style:italic}.appendix-one-page{height:297mm;min-height:297mm;max-height:297mm;overflow:hidden;padding-top:14mm;padding-bottom:13mm}.appendix-one-page .contract-brand{padding-bottom:7px}.appendix-one-page .contract-national{margin:8mm 0 5mm}.appendix-one-page .appendix-title{margin-bottom:4mm}.appendix-one-page .appendix-title span{font-size:14pt}.appendix-one-page .appendix-title h1{font-size:10pt}.guest-appendix{table-layout:fixed;width:100%!important;max-width:100%!important;min-width:0!important;margin:3mm 0}.guest-appendix col.guest-col-index{width:6%}.guest-appendix col.guest-col-name{width:22%}.guest-appendix col.guest-col-birth{width:13%}.guest-appendix col.guest-col-nationality{width:13%}.guest-appendix col.guest-col-identity{width:20%}.guest-appendix col.guest-col-room{width:10%}.guest-appendix col.guest-col-note{width:16%}.guest-appendix th,.guest-appendix td{box-sizing:border-box;overflow:hidden;white-space:normal;word-break:break-word;padding:3px 4px;height:6.2mm;line-height:1.15;vertical-align:middle}.guest-appendix th{font-size:7.2pt}.guest-appendix td{font-size:7.8pt}.appendix-one-page .contract-sign{margin-top:5mm}.appendix-one-page .contract-sign div{min-height:24mm}.appendix-one-page.appendix-compact .contract-national{margin:5mm 0 3mm}.appendix-one-page.appendix-compact .guest-appendix th,.appendix-one-page.appendix-compact .guest-appendix td{height:5mm;padding:2px 3px;font-size:6.8pt}.appendix-one-page.appendix-compact .contract-sign{margin-top:3mm}.appendix-one-page.appendix-compact .contract-sign div{min-height:18mm}.appendix-one-page.appendix-ultra-compact .contract-national{margin:3mm 0 2mm}.appendix-one-page.appendix-ultra-compact .appendix-title{margin-bottom:2mm}.appendix-one-page.appendix-ultra-compact .guest-appendix{margin:2mm 0}.appendix-one-page.appendix-ultra-compact .guest-appendix th,.appendix-one-page.appendix-ultra-compact .guest-appendix td{height:4.1mm;padding:1px 2px;font-size:6pt}.appendix-one-page.appendix-ultra-compact .contract-sign{margin-top:2mm}.appendix-one-page.appendix-ultra-compact .contract-sign div{min-height:14mm}@media print{.handwriting-form-page,.appendix-one-page{box-sizing:border-box;width:210mm!important;height:297mm!important;min-height:297mm!important;max-height:297mm!important;overflow:hidden!important;break-before:page;break-after:page}.appendix-one-page{break-after:auto}.guest-appendix tr,.guest-appendix th,.guest-appendix td{break-inside:avoid!important}}
.id-scan{display:flex;align-items:center;gap:8px;flex-wrap:wrap;background:#eef5f1;border:1px dashed #79a38f;border-radius:12px;padding:11px 13px;margin-bottom:14px;cursor:pointer}.id-scan strong{color:#17362e}.id-scan span{color:#587269;font-size:.75rem}.id-scan input{width:100%;font-size:.75rem}@media(max-width:820px){body[data-portal="admin"] main{overflow-x:hidden}.ops-heading,.ops-workspace,.ops-tabs{min-width:0;max-width:100%}}

@media(max-width:430px){
  .brand small{display:none}.header-actions{gap:4px}.hero{min-height:330px}.hero h1{font-size:2rem}.hero p{font-size:.88rem}.status-summary,.customer-kpis,.access-kpis,.bot-kpis,.analytics-controls,.analytics-kpis{grid-template-columns:1fr 1fr}.space-photo-grid,.album-grid{grid-template-columns:1fr}.detail-list,.set-price-grid{grid-template-columns:1fr}.quick-login>div{grid-template-columns:1fr}.room-cover{height:195px}.customer-row,.profile-meta,.booking-record-fields,.journey-track,.customer-task-list{grid-template-columns:1fr}.profile-booking-grid{grid-template-columns:1fr}.toast{bottom:calc(14px + env(safe-area-inset-bottom))}
}

@media(hover:none){.room-card:hover,.set-chip:hover{transform:none}.room-cover:hover img,.photo-tile:hover img,.venue-cover:hover img{transform:none}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*::before,*::after{animation-duration:.01ms!important;transition-duration:.01ms!important;scroll-behavior:auto!important}}

/* Responsible employee details for every role */
.role-card em{display:block;margin-top:8px;color:#8b6a29;font-size:.66rem;font-style:normal;font-weight:800}.role-card.active em{color:var(--gold-soft)}.role-contact-editor{display:grid;grid-template-columns:minmax(180px,1.15fr) minmax(160px,1fr) minmax(140px,.8fr) auto;gap:12px;align-items:end;margin:16px 0;padding:15px;border:1px solid #d8c99e;border-radius:12px;background:#fff9e9}.role-contact-editor>div p{margin:5px 0 0;color:var(--muted);font-size:.72rem;line-height:1.45}.role-contact-editor label{display:flex;flex-direction:column;gap:6px;color:var(--muted);font-size:.68rem;font-weight:800;letter-spacing:.05em;text-transform:uppercase}.role-contact-editor input{width:100%;min-height:44px;border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--ink);padding:9px 11px;font-size:.86rem}.role-contact-editor input:focus{outline:2px solid #b9aa7b;outline-offset:1px}.role-contact-editor button{white-space:nowrap}.role-contact-editor input:disabled{background:#eeeae2;color:#777}
@media(max-width:1180px){.role-contact-editor{grid-template-columns:1fr 1fr}.role-contact-editor>div,.role-contact-editor button{grid-column:1/-1}.role-contact-editor button{width:100%}}
@media(max-width:600px){.role-contact-editor{grid-template-columns:1fr;padding:13px}.role-contact-editor>div,.role-contact-editor button{grid-column:auto}.role-contact-editor input{font-size:16px}}

/* Separate Sale and Admin portals */
.portal-switch{display:inline-flex;align-items:center;min-height:38px;padding:7px 10px;border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--green);font-size:.7rem;font-weight:800;text-decoration:none;white-space:nowrap}.portal-switch:hover{background:#f0ede5}.status-button:disabled{cursor:default;opacity:1}.managed-photo-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:7px;margin:12px 0}.menu-item-photo{display:block;width:calc(100% + 30px);height:150px;margin:-15px -15px 13px;object-fit:cover;border-radius:10px 10px 0 0}
body[data-portal="sale"] #view-chatbot .bot-publish-control,body[data-portal="sale"] #view-chatbot .bot-tabs,body[data-portal="sale"] #view-chatbot .bot-panel{display:none}body[data-portal="sale"] #view-chatbot .bot-panel[data-bot-panel="test"]{display:block}body[data-portal="sale"] #view-chatbot .bot-chat-card{min-height:620px}body[data-portal="sale"] #view-chatbot .bot-chat-log{height:430px}
.sale-ai-teaser{display:flex;align-items:center;justify-content:space-between;gap:26px;margin-top:28px;padding:26px;border-radius:16px;background:linear-gradient(135deg,#19362d,#2d5548);color:#fff;box-shadow:0 18px 45px #19362d28}.sale-ai-teaser h2{font-family:Georgia,serif;font-size:1.8rem;margin:7px 0}.sale-ai-teaser p{max-width:760px;margin:0;color:#d8e3df;font-size:.82rem;line-height:1.6}.sale-ai-teaser .primary-action{flex:0 0 auto;background:var(--gold);color:#19362d}.ai-training-grid{display:grid;grid-template-columns:minmax(340px,.8fr) minmax(460px,1.2fr);gap:15px}.ai-training-check{flex-direction:row!important;align-items:flex-start}.ai-training-check input{margin-top:3px}.ai-training-board{background:var(--paper);border:1px solid var(--line);border-radius:15px;padding:22px}.ai-training-board h2{font-family:Georgia,serif;margin:7px 0 14px}.ai-training-board ol{list-style:none;padding:0;margin:0;display:grid;grid-template-columns:1fr 1fr;gap:9px}.ai-training-board li{border:1px solid var(--line);border-radius:10px;padding:12px}.ai-training-board b,.ai-training-board span{display:block}.ai-training-board b{font-size:.76rem;color:var(--green)}.ai-training-board span{margin-top:5px;color:var(--muted);font-size:.7rem;line-height:1.45}.ai-training-actions{display:flex;gap:8px;margin-top:14px;flex-wrap:wrap}.ai-training-board>p{color:var(--muted);font-size:.72rem;margin:13px 0 0}

/* Admin content editor */
.admin-draft-badge{min-width:280px;border:1px solid #d9c58e;background:#fff8e6;border-radius:13px;padding:14px}.admin-draft-badge span,.admin-draft-badge strong,.admin-draft-badge small{display:block}.admin-draft-badge span{font-size:.61rem;color:#8d6c2d;letter-spacing:.08em}.admin-draft-badge strong{font-size:.8rem;margin-top:5px}.admin-draft-badge small{color:var(--muted);font-size:.66rem;margin-top:4px}.content-admin-tabs{display:flex;gap:7px;margin:0 0 14px;padding:6px;background:#e9e4d8;border-radius:12px;width:max-content;max-width:100%;overflow:auto}.content-admin-tabs button{border:0;border-radius:8px;background:transparent;color:var(--muted);min-height:42px;padding:9px 15px;font-weight:800;white-space:nowrap;cursor:pointer}.content-admin-tabs button.active{background:var(--green);color:#fff;box-shadow:0 5px 15px #19362d22}.content-admin-layout{display:grid;grid-template-columns:minmax(270px,.75fr) minmax(460px,1.6fr);gap:16px;align-items:start}.content-record-list,.content-editor-panel{background:var(--paper);border:1px solid var(--line);border-radius:15px;padding:18px;box-shadow:0 8px 25px rgba(25,54,45,.05)}.content-list-head,.content-editor-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;margin-bottom:14px}.content-list-head h2,.content-editor-head h2{font-family:Georgia,serif;margin:4px 0;font-size:1.45rem}.content-editor-head>span{font-size:.68rem;color:var(--muted);text-align:right}.content-record-list>.search-field{margin-bottom:10px}.content-record-list>#contentRecordList{display:flex;flex-direction:column;gap:7px;max-height:680px;overflow:auto}.content-record{display:flex;flex-direction:column;align-items:flex-start;gap:4px;width:100%;border:1px solid var(--line);border-radius:10px;background:#fff;color:var(--ink);padding:12px;text-align:left;cursor:pointer}.content-record strong{font-size:.78rem}.content-record span{font-size:.67rem;color:var(--muted);line-height:1.4}.content-record.active{background:var(--green);border-color:var(--green);color:#fff}.content-record.active span{color:#c7d6d0}.content-editor-form{display:grid;grid-template-columns:1fr 1fr;gap:12px}.content-editor-form label{display:flex;flex-direction:column;gap:6px;color:var(--muted);font-size:.68rem;font-weight:800;letter-spacing:.05em;text-transform:uppercase}.content-editor-form .wide{grid-column:1/-1}.content-editor-form input,.content-editor-form textarea,.content-editor-form select{width:100%;border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--ink);padding:10px 11px;font-size:.88rem;line-height:1.45}.content-editor-form input{min-height:44px}.content-editor-form textarea{resize:vertical}.content-form-actions{display:flex;justify-content:space-between;gap:10px;padding-top:6px}.danger-button{border:1px solid #d9b5b3;border-radius:9px;background:#fff5f4;color:#963a34;min-height:44px;padding:9px 14px;font-weight:800;cursor:pointer}.restricted-customer-entry{display:grid;grid-template-columns:1fr auto;gap:18px;align-items:center;background:#fff8e6;border:1px solid #d9c58e;border-radius:15px;padding:22px;margin-bottom:18px}.restricted-customer-entry h2{font-family:Georgia,serif;margin:5px 0}.restricted-customer-entry p{color:var(--muted);font-size:.82rem;line-height:1.55;margin:0}.restricted-entry-actions{display:flex;gap:8px;flex-wrap:wrap}.restricted-booking-list{grid-column:1/-1;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.restricted-booking-list>strong,.restricted-booking-list>p{grid-column:1/-1}.restricted-booking-list article{display:flex;flex-direction:column;gap:4px;background:#fff;border:1px solid #e2d7b8;border-radius:9px;padding:11px}.restricted-booking-list span,.restricted-booking-list small{font-size:.68rem;color:var(--muted);line-height:1.4}
@media(max-width:1100px){.content-admin-layout,.ai-training-grid{grid-template-columns:1fr}.content-record-list>#contentRecordList{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));max-height:360px}.admin-content-heading{align-items:flex-start;flex-direction:column}.admin-draft-badge{width:100%;min-width:0}.restricted-customer-entry{grid-template-columns:1fr}.restricted-booking-list{grid-template-columns:1fr 1fr}}
@media(max-width:760px){.portal-switch{font-size:0;width:40px;height:40px;padding:0;justify-content:center}.portal-switch::before{content:"↗";font-size:1rem}.managed-photo-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.content-admin-tabs{width:100%}.content-admin-layout{gap:12px}.content-record-list,.content-editor-panel{padding:14px}.content-record-list>#contentRecordList{grid-template-columns:1fr;max-height:330px}.content-editor-form{grid-template-columns:1fr}.content-editor-form .wide{grid-column:auto}.content-form-actions{flex-direction:column}.content-form-actions>*{width:100%}.restricted-entry-actions{flex-direction:column}.restricted-entry-actions>*{width:100%}.restricted-booking-list{grid-template-columns:1fr}.sale-ai-teaser{align-items:stretch;flex-direction:column;padding:20px}.sale-ai-teaser .primary-action{width:100%}.ai-training-board ol{grid-template-columns:1fr}.ai-training-actions>*{width:100%}body[data-portal="sale"] #view-chatbot .bot-chat-card{min-height:0}body[data-portal="sale"] #view-chatbot .bot-chat-log{height:48dvh}}
.session-profile{display:grid;gap:9px;margin:20px 0}.session-profile>div{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:12px;border:1px solid var(--line);border-radius:10px;background:#f7f5ef}.session-profile span{color:var(--muted);font-size:.72rem}.session-profile strong{font-size:.78rem;text-align:right}.auth-page{min-height:100dvh;background:#0f2a22;color:#fff;display:grid;place-items:center;padding:28px}.auth-shell{width:min(980px,100%);min-height:610px;display:grid;grid-template-columns:1.05fr .95fr;background:var(--paper);border-radius:24px;overflow:hidden;box-shadow:0 32px 90px #06130e80}.auth-brand{display:flex;flex-direction:column;justify-content:space-between;gap:34px;padding:52px;background:linear-gradient(145deg,#19362d,#0d241d);position:relative}.auth-brand .brand-mark{width:54px;height:54px;font-size:1.45rem;background:var(--gold);color:#19362d}.auth-brand h1{font-family:Georgia,serif;font-size:clamp(2.5rem,5vw,4rem);line-height:1.04;margin:10px 0 18px}.auth-brand p{max-width:410px;color:#c7d7d1;line-height:1.65}.auth-security{display:flex;flex-direction:column;gap:5px;padding:15px;border:1px solid #ffffff26;border-radius:12px;background:#ffffff0b}.auth-security b{font-size:.8rem}.auth-security span{color:#b9ccc5;font-size:.7rem}.auth-form-panel{display:flex;flex-direction:column;justify-content:center;padding:54px;color:var(--ink)}.auth-form-panel h2{font-family:Georgia,serif;font-size:2.2rem;margin:8px 0}.auth-form-panel>form>p{color:var(--muted);line-height:1.5}.auth-form-panel label{display:flex;flex-direction:column;gap:7px;margin-top:18px;font-size:.76rem;font-weight:800}.auth-form-panel input{width:100%;min-height:48px;border:1px solid var(--line);border-radius:10px;padding:11px 12px;font-size:1rem}.password-field{position:relative}.password-field input{padding-right:62px}.password-field button{position:absolute;right:5px;top:5px;bottom:5px;border:0;background:#edf1ec;color:var(--green);border-radius:7px;padding:0 12px;font-weight:800;cursor:pointer}.auth-submit{width:100%;margin-top:22px;min-height:50px}.auth-submit:disabled{opacity:.7}.auth-error{min-height:24px!important;margin:10px 0 0!important;color:#a43731!important;font-size:.75rem}.auth-help{margin:26px 0 0;color:var(--muted);font-size:.7rem;line-height:1.5;border-top:1px solid var(--line);padding-top:18px}@media(max-width:780px){.auth-page{padding:0}.auth-shell{min-height:100dvh;border-radius:0;grid-template-columns:1fr}.auth-brand{padding:28px 24px}.auth-brand h1{font-size:2.35rem}.auth-security{display:none}.auth-form-panel{padding:34px 24px 44px}}
.brand-logo{display:block;width:108px;height:54px;object-fit:contain;border-radius:7px}.brand-context{font-size:.58rem;font-weight:900;letter-spacing:.12em;color:var(--muted);white-space:nowrap}.panel-logo{display:block;width:170px;height:85px;object-fit:contain;border-radius:10px;margin-bottom:18px}.auth-logo{display:block;width:210px;height:105px;object-fit:contain;border-radius:12px;box-shadow:0 12px 32px #0003}@media(max-width:760px){.brand-logo{width:82px;height:41px}.brand-context{display:none}.panel-logo{width:150px;height:75px}}@media(max-width:780px){.auth-logo{width:160px;height:80px}.auth-brand{gap:20px}}

/* Secure server-side OpenAI configuration */
.ai-secret-field{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:7px}.ai-secret-field input{min-width:0;border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--ink);padding:10px 11px;font:inherit}.ai-secret-field button{border:1px solid var(--line);border-radius:9px;background:#edf1ec;color:var(--green);min-width:64px;padding:8px 11px;font-weight:800;cursor:pointer}.ai-secret-field button:disabled{cursor:not-allowed;opacity:.6}.ai-key-status{display:block;color:var(--muted);font-size:.7rem;line-height:1.45;font-weight:600}.ai-key-status.connected{color:#23633e}.ai-key-status.error{color:#a43731}.ai-secret-note{margin:0!important;padding:11px 12px;border-radius:9px;background:#edf1ec;color:var(--muted)!important;font-size:.7rem!important;line-height:1.5}.integration-badge.connected{background:#dff2e6;color:#23633e}.integration-grid strong.connected{color:#23633e}@media(max-width:760px){.ai-secret-field input{font-size:16px}.ai-secret-field{grid-template-columns:1fr auto}}

/* Three governed AI profiles */
.ai-private-badge{min-width:235px;border:1px solid #d9c58e;border-radius:13px;background:#fff8e6;padding:14px 16px}.ai-private-badge span,.ai-private-badge strong,.ai-private-badge small{display:block}.ai-private-badge span{color:#8d6c2d;font-size:.75rem;font-weight:900;letter-spacing:.08em}.ai-private-badge strong{margin:5px 0;font-size:1rem}.ai-private-badge small{color:var(--muted);font-size:.78rem;line-height:1.45}.director-ai-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-bottom:15px}.director-ai-kpis article{border:1px solid var(--line);border-radius:13px;background:var(--paper);padding:16px}.director-ai-kpis strong,.director-ai-kpis span,.director-ai-kpis small{display:block}.director-ai-kpis strong{font-family:Georgia,serif;font-size:1.75rem;color:var(--green)}.director-ai-kpis span{margin:6px 0 3px;font-size:.83rem;font-weight:900}.director-ai-kpis small{color:var(--muted);font-size:.76rem;line-height:1.4}.director-ai-layout{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(290px,.65fr);gap:15px}.director-chat-card{min-height:590px}.director-suggestions{display:flex;gap:7px;padding:12px 16px;overflow:auto;border-bottom:1px solid var(--line);background:#fff}.director-suggestions button{border:1px solid #cbd7d2;border-radius:999px;background:#edf4f1;color:var(--green);padding:8px 11px;font-weight:800;white-space:nowrap;cursor:pointer}.director-ai-scope{border:1px solid var(--line);border-radius:15px;background:var(--paper);padding:22px}.director-ai-scope h2{font-family:Georgia,serif;margin:7px 0 14px}.director-ai-scope ul{padding-left:20px;margin:0}.director-ai-scope li{margin:0 0 10px;color:var(--muted);font-size:.84rem;line-height:1.5}.director-source-list{display:flex;flex-wrap:wrap;gap:7px;margin-top:18px;padding-top:16px;border-top:1px solid var(--line)}.director-source-list strong{width:100%;font-size:.82rem}.director-source-list span{border-radius:999px;background:#edf1ec;color:var(--green);padding:7px 9px;font-size:.76rem;font-weight:800}
.ai-profile-switcher{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:0 0 15px}.ai-profile-switcher button{position:relative;display:grid;grid-template-columns:auto 1fr auto;grid-template-areas:"index title badge" "index detail badge";gap:3px 11px;align-items:center;border:1px solid var(--line);border-radius:14px;background:var(--paper);color:var(--ink);padding:16px;text-align:left;cursor:pointer}.ai-profile-switcher button>span{grid-area:index;display:grid;place-items:center;width:38px;height:38px;border-radius:11px;background:#edf1ec;color:var(--green);font-weight:900}.ai-profile-switcher strong{grid-area:title;font-size:.9rem}.ai-profile-switcher small{grid-area:detail;color:var(--muted);font-size:.76rem}.ai-profile-switcher em{grid-area:badge;border-radius:999px;background:#eee9df;color:#6e6557;padding:6px 8px;font-size:.72rem;font-style:normal;font-weight:900}.ai-profile-switcher button.active{background:var(--green);border-color:var(--green);color:#fff;box-shadow:0 12px 28px #19362d24}.ai-profile-switcher button.active>span{background:var(--gold);color:#19362d}.ai-profile-switcher button.active small{color:#c6d6d0}.ai-profile-switcher button.active em{background:#ffffff1a;color:#fff}.ai-profile-workspace{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(360px,.85fr);gap:15px;align-items:start}.ai-profile-editor,.ai-training-console>div{border:1px solid var(--line);border-radius:15px;background:var(--paper);padding:20px}.ai-profile-editor{display:flex;flex-direction:column;gap:14px}.ai-profile-editor-head{display:flex;align-items:flex-start;justify-content:space-between;gap:15px}.ai-profile-editor h2,.ai-training-console h2{font-family:Georgia,serif;margin:5px 0 0}.ai-version-state{border-radius:999px;background:#fff0c9;color:#7a5b0d;padding:7px 9px;font-size:.73rem;font-weight:900;white-space:nowrap}.ai-version-state.published{background:#dff2e6;color:#23633e}.ai-profile-editor label{display:flex;flex-direction:column;gap:7px;color:var(--muted);font-size:.78rem;font-weight:900}.ai-profile-editor textarea,.ai-profile-editor select{width:100%;border:1px solid var(--line);border-radius:10px;background:#fff;color:var(--ink);padding:11px 12px;font:inherit;line-height:1.5}.ai-profile-editor textarea{resize:vertical}.ai-profile-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}.ai-profile-editor fieldset{border:1px solid var(--line);border-radius:11px;padding:13px}.ai-profile-editor legend{padding:0 6px;color:var(--muted);font-size:.78rem;font-weight:900}.ai-source-permissions{display:grid;grid-template-columns:1fr 1fr;gap:8px}.ai-source-permissions label{display:flex;flex-direction:row;align-items:flex-start;gap:8px;border:1px solid #e2ddd2;border-radius:9px;background:#fff;padding:10px;color:var(--ink);font-size:.78rem;font-weight:700;line-height:1.4}.ai-source-permissions input{margin-top:3px}.ai-profile-actions{display:flex;justify-content:space-between;gap:9px}.ai-profile-save-state{margin:0;color:var(--muted);font-size:.78rem;line-height:1.45}.ai-profile-save-state.success{color:#23633e}.ai-profile-save-state.error{color:#a43731}.ai-training-console{display:flex;flex-direction:column;gap:12px}.ai-training-map ol{list-style:none;padding:0;margin:14px 0 0;display:grid;gap:8px}.ai-training-map li{display:flex;align-items:center;gap:10px}.ai-training-map li b{display:grid;place-items:center;width:28px;height:28px;border-radius:50%;background:#edf1ec;color:var(--green);font-size:.76rem}.ai-training-map li span{color:var(--muted);font-size:.8rem}.ai-evaluation-card>div:first-child,.ai-profile-history>div:first-child{display:flex;align-items:center;justify-content:space-between;gap:12px}.ai-evaluation-card>div:first-child strong,.ai-profile-history>div:first-child strong{color:var(--green);font-size:.82rem}.ai-evaluation-card article{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;border-top:1px solid var(--line);padding:10px 0}.ai-evaluation-card article:first-child{margin-top:10px}.ai-evaluation-card article span{font-size:.78rem;line-height:1.4}.ai-evaluation-card article b{color:#23633e;font-size:.74rem;white-space:nowrap}.ai-profile-boundary{background:#19362d!important;color:#fff}.ai-profile-boundary h3{font-family:Georgia,serif;margin:7px 0}.ai-profile-boundary p{margin:0;color:#c7d7d1;font-size:.8rem;line-height:1.55}.ai-profile-history #aiProfileHistory{display:grid;gap:7px;margin-top:11px}.ai-profile-history article{display:grid;grid-template-columns:1fr auto;gap:4px 10px;border-top:1px solid var(--line);padding-top:9px}.ai-profile-history article strong{font-size:.78rem}.ai-profile-history article span,.ai-profile-history article small{color:var(--muted);font-size:.73rem}.ai-profile-history article small{grid-column:2;grid-row:1/3}.ai-profile-history .empty-row{margin:10px 0 0}
@media(max-width:1100px){.director-ai-layout,.ai-profile-workspace{grid-template-columns:1fr}.director-ai-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.ai-profile-switcher{grid-template-columns:1fr}.ai-profile-switcher button{grid-template-columns:auto 1fr auto}}
@media(max-width:760px){.ai-director-heading,.ai-training-heading{align-items:stretch}.ai-private-badge{min-width:0}.director-ai-kpis{grid-template-columns:1fr 1fr}.director-chat-card{min-height:0}.ai-profile-row,.ai-source-permissions{grid-template-columns:1fr}.ai-profile-actions{flex-direction:column}.ai-profile-actions>*{width:100%}.ai-profile-editor,.ai-training-console>div,.director-ai-scope{padding:15px}.ai-profile-switcher button{grid-template-columns:auto 1fr;grid-template-areas:"index title" "index detail" "badge badge"}.ai-profile-switcher em{justify-self:start;margin-top:5px}}
@media(max-width:430px){.director-ai-kpis{grid-template-columns:1fr}.director-suggestions{padding-inline:13px}}

/* AI skill package imported from the approved resort specification */
.ai-installed-spec{display:grid;gap:12px;border:1px solid #d8c797;border-radius:13px;background:#fffaf0;padding:16px}.ai-installed-spec-head{display:flex;align-items:center;justify-content:space-between;gap:14px}.ai-installed-spec-head span,.ai-installed-spec-head strong{display:block}.ai-installed-spec-head span{color:#8d6c2d;font-size:.73rem;font-weight:900;letter-spacing:.08em}.ai-installed-spec-head strong{margin-top:4px;font-size:.9rem}.ai-installed-spec-head em{border-radius:999px;background:#19362d;color:#fff;padding:7px 10px;font-size:.75rem;font-style:normal;font-weight:900;white-space:nowrap}.ai-installed-skills{display:grid;grid-template-columns:1fr 1fr;gap:7px}.ai-installed-skills span{border:1px solid #e4ddcd;border-radius:9px;background:#fff;padding:9px 10px;color:#34483f;font-size:.8rem;line-height:1.4}.ai-installed-spec details{border-top:1px solid #e3d9c4;padding-top:10px}.ai-installed-spec summary{color:#19362d;font-size:.82rem;font-weight:900;cursor:pointer}.ai-installed-spec details p{margin:10px 0 0;color:#5e6964;font-size:.8rem;line-height:1.55}.ai-installed-tools{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}.ai-installed-tools code{border-radius:7px;background:#edf3ef;color:#1b5b3a;padding:6px 8px;font-size:.75rem}.ai-source-permissions label.source-blocked{background:#f1efea;color:#8a857b;opacity:.72}.ai-source-permissions label.source-blocked input{cursor:not-allowed}
@media(max-width:760px){.ai-installed-skills{grid-template-columns:1fr}.ai-installed-spec-head{align-items:flex-start;flex-direction:column}.ai-installed-spec-head em{align-self:flex-start}}

/* Active and upcoming booking workspace */
.ops-booking-scope{display:flex;gap:4px;padding:4px;background:#e9e4d8;border-radius:12px;white-space:nowrap}.ops-booking-scope button{display:flex;align-items:center;gap:7px;border:0;border-radius:9px;background:transparent;color:#53625c;padding:8px 11px;font-weight:800;cursor:pointer}.ops-booking-scope button.active{background:var(--ink);color:#fff;box-shadow:0 5px 14px rgba(25,54,45,.18)}.ops-booking-scope b{min-width:22px;height:22px;padding:0 6px;display:grid;place-items:center;border-radius:99px;background:#fff;color:var(--ink);font-size:.72rem}.ops-empty-state{display:grid;justify-items:center;text-align:center;gap:7px;padding:28px 18px;color:var(--muted)}.ops-empty-state.large{min-height:315px;align-content:center}.ops-empty-state>b{width:46px;height:46px;display:grid;place-items:center;border-radius:50%;background:#e1f1e8;color:#17633d;font-size:1.25rem}.ops-empty-state h3{margin:4px 0 0;color:var(--ink);font-family:var(--serif);font-size:1.25rem}.ops-empty-state p{max-width:440px;margin:0 0 9px;line-height:1.5}.ops-booking-actions .ops-complete-action{background:#17633d;color:#fff;border-color:#17633d}.ops-booking-actions .ops-complete-action:disabled{background:#ece9e2;color:#8a8479;border-color:#d8d2c7;cursor:not-allowed}.ops-complete-note{margin:10px 0 0;color:var(--muted);font-size:.78rem;line-height:1.45}
@media(max-width:1100px){.ops-actions{flex-wrap:wrap}.ops-booking-scope{order:3}.ops-actions .search-field{order:4;margin-left:0}.ops-actions>#opsExportGuests{order:5}}
@media(max-width:560px){.ops-booking-scope{width:100%}.ops-booking-scope button{flex:1;justify-content:center}.ops-empty-state.large{min-height:250px}}

/* Customer 360 directory */
.customer-directory-heading{align-items:stretch}.customer-directory-heading-actions{display:flex;align-items:stretch;gap:9px}.customer-directory-heading-actions>.primary-action{white-space:nowrap}.customer-privacy-card{min-width:265px;display:flex;flex-direction:column;justify-content:center;gap:6px;border:1px solid #d8c797;border-radius:16px;background:#fff8e6;padding:16px 18px}.customer-privacy-card strong{color:#7b5d20;font-size:.8rem;letter-spacing:.08em}.customer-privacy-card span{color:var(--muted);font-size:.82rem;line-height:1.45}.customer-directory-kpis{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;margin-bottom:17px}.customer-directory-kpis article{border:1px solid var(--line);border-radius:15px;background:#fff;padding:16px;box-shadow:var(--shadow)}.customer-directory-kpis strong,.customer-directory-kpis span,.customer-directory-kpis small{display:block}.customer-directory-kpis strong{font-family:var(--serif);font-size:1.55rem;color:var(--ink)}.customer-directory-kpis span{margin:5px 0 3px;font-weight:900}.customer-directory-kpis small{color:var(--muted);font-size:.78rem;line-height:1.35}.customer-admin-workspace{display:grid;grid-template-columns:minmax(330px,.72fr) minmax(0,1.55fr);gap:16px;align-items:start}.customer-admin-list,.customer-admin-detail{border:1px solid var(--line);border-radius:20px;background:#fff;box-shadow:var(--shadow);overflow:hidden}.customer-admin-list{position:sticky;top:88px;max-height:calc(100vh - 110px)}.customer-admin-list-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:18px 19px 13px}.customer-admin-list-head span,.customer-panel-title span{color:#a37425;font-size:.75rem;letter-spacing:.09em;font-weight:900}.customer-admin-list-head h2,.customer-panel-title h3{font-family:var(--serif);margin:4px 0 0}.customer-admin-list-head b{border-radius:99px;background:#e7f1ec;color:#17633d;padding:6px 10px}.customer-admin-filters{display:grid;gap:8px;padding:0 13px 13px}.customer-admin-filters .search-field{margin:0;max-width:none}.customer-admin-filters select{width:100%;border:1px solid var(--line);border-radius:10px;background:#fff;padding:10px 11px;color:var(--ink)}.customer-admin-list-body{max-height:calc(100vh - 285px);overflow:auto;padding:8px;border-top:1px solid var(--line)}.customer-admin-row{width:100%;display:grid;grid-template-columns:42px minmax(0,1fr) auto;gap:10px;align-items:center;border:0;border-radius:13px;background:transparent;color:var(--ink);padding:11px;text-align:left;cursor:pointer}.customer-admin-row:hover,.customer-admin-row.active{background:#edf4f0}.customer-admin-row.active{box-shadow:inset 3px 0 #b8872d}.customer-admin-avatar{width:40px;height:40px;display:grid;place-items:center;border-radius:50%;background:var(--ink);color:#fff;font-weight:900}.customer-admin-row strong,.customer-admin-row small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.customer-admin-row small{color:var(--muted);font-size:.76rem;margin-top:3px}.customer-lifecycle{display:inline-flex;align-items:center;width:max-content;border-radius:99px;background:#eee9df;color:#6e6557;padding:6px 8px;font-size:.72rem;font-style:normal;font-weight:900;white-space:nowrap}.customer-lifecycle.current{background:#dff1e7;color:#17633d}.customer-lifecycle.upcoming{background:#fff0c9;color:#7a5b0d}.customer-lifecycle.past{background:#e7ece9;color:#506059}.customer-detail-head{display:flex;justify-content:space-between;gap:18px;padding:23px;border-bottom:1px solid var(--line)}.customer-detail-head>div:last-child{display:flex;align-items:center;justify-content:flex-end;gap:8px;flex-wrap:wrap}.customer-detail-head span{color:#a37425;font-weight:900}.customer-detail-head h2{font-family:var(--serif);font-size:1.85rem;margin:5px 0}.customer-detail-head p{color:var(--muted);margin:0}.customer-detail-metrics{display:grid;grid-template-columns:repeat(5,1fr);gap:1px;background:var(--line);border-bottom:1px solid var(--line)}.customer-detail-metrics>div{background:#f9f8f4;padding:14px}.customer-detail-metrics span,.customer-detail-metrics strong{display:block}.customer-detail-metrics span{color:var(--muted);font-size:.78rem}.customer-detail-metrics strong{margin-top:4px}.customer-detail-tabs{display:flex;gap:4px;padding:8px;border-bottom:1px solid var(--line);overflow:auto}.customer-detail-tabs button{border:0;border-radius:10px;background:transparent;color:var(--muted);padding:10px 12px;font-weight:900;white-space:nowrap;cursor:pointer}.customer-detail-tabs button.active{background:var(--ink);color:#fff}.customer-detail-panel{min-height:340px}.customer-info-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;background:var(--line);border-bottom:1px solid var(--line)}.customer-info-grid>div{background:#fff;padding:16px}.customer-info-grid span,.customer-info-grid strong{display:block}.customer-info-grid span{color:var(--muted);font-size:.78rem}.customer-info-grid strong{margin-top:5px;line-height:1.45;overflow-wrap:anywhere}.customer-note-card{margin:17px;border-left:3px solid #b8872d;background:#fbf8f0;border-radius:0 12px 12px 0;padding:14px 16px}.customer-note-card span{color:#8b6b2d;font-size:.76rem;font-weight:900}.customer-note-card p{margin:5px 0 0;line-height:1.55}.customer-stay-summary{display:grid;grid-template-columns:1fr 1fr;gap:12px;padding:0 17px 18px}.customer-stay-summary article{border:1px solid var(--line);border-radius:13px;padding:15px}.customer-stay-summary span,.customer-stay-summary strong,.customer-stay-summary small{display:block}.customer-stay-summary span{color:var(--muted);font-size:.78rem}.customer-stay-summary strong{margin:6px 0}.customer-stay-summary small{color:var(--muted);line-height:1.45}.customer-panel-title{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:19px 20px}.customer-panel-title>strong{font-family:var(--serif);font-size:1.3rem;color:var(--ink)}.customer-interaction-list{display:grid;gap:10px;padding:0 20px 20px}.customer-interaction-list article{border:1px solid var(--line);border-radius:13px;padding:14px}.customer-interaction-list article>div{display:flex;justify-content:space-between;gap:15px}.customer-interaction-list article span,.customer-interaction-list article small{color:var(--muted);font-size:.78rem}.customer-interaction-list article p{margin:8px 0;line-height:1.55}
@media(max-width:1150px){.customer-directory-kpis{grid-template-columns:repeat(3,1fr)}.customer-admin-workspace{grid-template-columns:310px minmax(0,1fr)}.customer-detail-metrics{grid-template-columns:repeat(3,1fr)}.customer-info-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:820px){.customer-directory-heading{display:block}.customer-directory-heading-actions{margin-top:14px}.customer-privacy-card{min-width:0;flex:1}.customer-directory-kpis{grid-template-columns:1fr 1fr}.customer-admin-workspace{display:block}.customer-admin-list{position:static;max-height:none;margin-bottom:14px}.customer-admin-list-body{max-height:360px}.customer-detail-head{flex-direction:column}.customer-detail-head>div:last-child{justify-content:flex-start}.customer-detail-metrics{grid-template-columns:1fr 1fr}.customer-info-grid{grid-template-columns:1fr 1fr}.customer-stay-summary{grid-template-columns:1fr}}
@media(max-width:520px){.customer-directory-heading-actions{flex-direction:column}.customer-directory-heading-actions>.primary-action{width:100%}.customer-directory-kpis{grid-template-columns:1fr 1fr}.customer-directory-kpis article{padding:13px}.customer-admin-row{grid-template-columns:38px minmax(0,1fr)}.customer-admin-avatar{width:36px;height:36px}.customer-admin-row .customer-lifecycle{grid-column:2}.customer-detail-head{padding:18px}.customer-detail-head>div:last-child>*{width:100%;justify-content:center}.customer-detail-metrics,.customer-info-grid{grid-template-columns:1fr 1fr}.customer-panel-title{align-items:flex-start;flex-direction:column}}

/* Simplified customer workspace: one customer record, every booking and service */
.customer-simple-view{max-width:1540px;margin:0 auto}.customer-simple-header{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;margin-bottom:14px}.customer-simple-header h1{font-family:var(--serif);font-size:clamp(2rem,3vw,3rem);line-height:1;margin:8px 0 10px}.customer-simple-header p{margin:0;color:var(--muted);font-size:.9rem}.customer-simple-guide{display:flex;align-items:center;gap:10px;margin-bottom:10px;padding:11px 14px;border:1px solid #ded8ca;border-radius:12px;background:#fff;color:#52615b;font-size:.78rem}.customer-simple-guide span{display:flex;align-items:center;gap:7px}.customer-simple-guide b{display:grid;place-items:center;width:22px;height:22px;border-radius:50%;background:#19362d;color:#fff;font-size:.7rem}.customer-simple-guide i{color:#b8872d;font-style:normal}.customer-sync-note{display:flex;align-items:center;gap:10px;margin-bottom:15px;padding:10px 14px;border:1px solid #cfe1d8;border-radius:12px;background:#eef6f1;color:#38564a;font-size:.78rem;line-height:1.45}.customer-sync-note b{flex:0 0 auto;color:#17633d}.customer-simple-view .customer-admin-workspace{grid-template-columns:330px minmax(0,1fr);gap:14px}.customer-simple-view .customer-admin-list,.customer-simple-view .customer-admin-detail{border-radius:15px;box-shadow:0 8px 26px rgba(25,54,45,.07)}.customer-simple-view .customer-admin-list-head{padding:17px 17px 12px}.customer-simple-view .customer-admin-list-head h2{font-family:var(--serif);font-size:1.25rem}.customer-simple-view .customer-admin-filters{padding:0 11px 11px}.customer-simple-view .customer-admin-list-body{padding:7px;max-height:calc(100vh - 325px)}.customer-simple-view .customer-admin-row{grid-template-columns:40px minmax(0,1fr);padding:12px 10px;gap:10px;border-bottom:1px solid #eeebe3;border-radius:10px}.customer-simple-view .customer-admin-row:last-child{border-bottom:0}.customer-simple-view .customer-admin-row.active{background:#eaf3ee;box-shadow:inset 3px 0 #b8872d}.customer-simple-view .customer-admin-row .customer-lifecycle{grid-column:2;padding:4px 7px;margin-top:2px}.customer-simple-view .customer-detail-head{align-items:center;padding:20px}.customer-simple-view .customer-detail-head h2{font-size:1.7rem}.customer-simple-view .customer-detail-head>div:last-child{max-width:520px}.customer-simple-view .customer-detail-metrics{grid-template-columns:repeat(4,1fr)}.customer-simple-view .customer-detail-metrics>div{padding:13px 15px}.customer-simple-view .customer-detail-metrics strong{font-size:1rem}.customer-simple-view .customer-detail-tabs{padding:7px}.customer-simple-view .customer-detail-tabs button{font-size:.76rem;padding:9px 10px}.customer-simple-view .customer-detail-panel{min-height:300px}.customer-simple-view .customer-info-grid>div{padding:14px 16px}
@media(max-width:1120px){.customer-simple-view .customer-admin-workspace{grid-template-columns:290px minmax(0,1fr)}.customer-simple-view .customer-detail-head{align-items:flex-start;flex-direction:column}.customer-simple-view .customer-detail-head>div:last-child{justify-content:flex-start;max-width:none}}
@media(max-width:820px){.customer-simple-header{align-items:stretch;flex-direction:column}.customer-simple-header .primary-action{width:100%}.customer-simple-guide{align-items:flex-start;flex-direction:column}.customer-simple-guide i{display:none}.customer-sync-note{align-items:flex-start;flex-direction:column;gap:3px}.customer-simple-view .customer-admin-workspace{display:block}.customer-simple-view .customer-admin-list{position:static;max-height:none;margin-bottom:12px}.customer-simple-view .customer-admin-list-body{max-height:320px}.customer-simple-view .customer-detail-metrics{grid-template-columns:1fr 1fr}}
@media(max-width:520px){.customer-simple-view .customer-detail-head{padding:16px}.customer-simple-view .customer-detail-head>div:last-child>*{width:100%;justify-content:center}.customer-simple-view .customer-detail-tabs{scrollbar-width:none}.customer-simple-view .customer-info-grid{grid-template-columns:1fr}.customer-simple-view .customer-detail-metrics>div{padding:12px}.customer-simple-view .customer-panel-title{padding:16px}}

/* Live account and permission administration */
.access-admin-loading,.access-admin-error{min-height:320px;display:grid;place-items:center;align-content:center;gap:12px;border:1px solid var(--line);border-radius:18px;background:var(--paper);text-align:center;color:var(--muted)}.access-admin-error strong{color:#963a34;font-size:1rem}.spinner{width:34px;height:34px;border:3px solid #dbe3df;border-top-color:var(--green);border-radius:50%;animation:access-spin .8s linear infinite}@keyframes access-spin{to{transform:rotate(360deg)}}
.access-admin-app{display:grid;gap:16px}.access-kpis-live{margin:0}.access-live-section{border:1px solid var(--line);border-radius:18px;background:var(--paper);padding:20px;box-shadow:0 10px 32px rgba(25,54,45,.06)}.access-section-head p{max-width:680px;margin:6px 0 0;color:var(--muted);font-size:.8rem;line-height:1.5}.access-workspace-live{margin-top:17px;grid-template-columns:minmax(240px,.54fr) minmax(560px,1.46fr)}.access-workspace-live .role-directory,.access-workspace-live .permission-editor{box-shadow:none}.access-workspace-live .role-directory{padding:10px}.access-workspace-live .permission-editor{padding:18px}.permission-editor-actions{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}.role-meta-grid{display:grid;grid-template-columns:1fr 1fr;gap:11px;margin:16px 0}.role-meta-grid label{display:flex;flex-direction:column;gap:6px;color:var(--muted);font-size:.7rem;font-weight:900;text-transform:uppercase;letter-spacing:.04em}.role-meta-grid label.wide{grid-column:1/-1}.role-meta-grid input,.role-meta-grid select{min-height:44px;width:100%;border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--ink);padding:10px 11px;font:inherit;text-transform:none;letter-spacing:0}.permission-guide{display:flex;flex-wrap:wrap;gap:7px;margin:0 0 10px}.permission-guide span{border:1px solid var(--line);border-radius:999px;background:#f7f5ef;padding:7px 9px;color:var(--muted);font-size:.7rem}.permission-guide b{color:var(--ink)}
.account-card-list{display:grid;gap:9px;margin-top:14px}.account-live-card{display:grid;grid-template-columns:minmax(240px,1.25fr) minmax(180px,.8fr) minmax(155px,.55fr) auto;align-items:center;gap:16px;border:1px solid var(--line);border-radius:13px;background:#fff;padding:14px}.account-live-card.is-locked{background:#faf8f4}.account-live-person{display:grid;grid-template-columns:42px minmax(0,1fr);gap:11px;align-items:center}.account-live-person strong,.account-live-person span,.account-live-person small,.account-live-role span,.account-live-role strong,.account-live-role small,.account-live-state small{display:block}.account-live-person span,.account-live-person small,.account-live-role span,.account-live-role small,.account-live-state small{color:var(--muted);font-size:.72rem;line-height:1.4}.account-live-person strong{margin-bottom:3px}.account-live-role strong{margin:3px 0;font-size:.8rem}.account-live-state{display:flex;flex-direction:column;align-items:flex-start;gap:6px}.account-live-actions{display:flex;justify-content:flex-end;gap:6px;flex-wrap:wrap}.account-live-actions button{min-height:36px;padding:7px 9px;font-size:.7rem}.account-live-actions .danger-button{border-color:transparent;background:transparent}.account-status{display:inline-flex;width:max-content;border-radius:99px;padding:6px 8px;font-size:.68rem;font-weight:900}.account-active{background:#dff2e6;color:#23633e}.account-locked{background:#f7e1df;color:#963a34}.drawer-lead{margin:-6px 0 18px;color:var(--muted);line-height:1.55}.password-tools{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap}.inline-check{display:flex!important;flex-direction:row!important;align-items:center;gap:7px!important;text-transform:none!important;letter-spacing:0!important}.inline-check input{width:auto!important;min-height:0!important}.status-edit-form input[readonly]{background:#f2f0eb;color:#6f7773}.access-live-section .access-audit{margin:0}
@media(max-width:1180px){.access-workspace-live{grid-template-columns:280px minmax(0,1fr)}.account-live-card{grid-template-columns:1fr 1fr}.account-live-actions{justify-content:flex-start}.access-kpis-live{grid-template-columns:repeat(2,1fr)}}
@media(max-width:860px){.access-workspace-live{grid-template-columns:1fr}.access-workspace-live .role-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));max-height:330px;overflow:auto}.permission-table{min-width:720px}.account-live-card{grid-template-columns:1fr}.account-live-actions>*{flex:1}.access-live-section{padding:15px}.role-meta-grid{grid-template-columns:1fr}.role-meta-grid label.wide{grid-column:auto}}
@media(max-width:560px){.access-kpis-live{grid-template-columns:1fr 1fr}.access-workspace-live .role-list{grid-template-columns:1fr}.access-section-head{align-items:stretch;flex-direction:column}.access-section-head>.primary-action{width:100%}.permission-editor-head{align-items:stretch;flex-direction:column}.permission-editor-actions{justify-content:stretch}.permission-editor-actions>*{flex:1}.account-toolbar{grid-template-columns:1fr}.account-live-actions{display:grid;grid-template-columns:1fr 1fr}.access-live-section{padding:12px}.access-mode-badge{min-width:0;width:100%}}

/* Verified AI answers and centralized inventory */
.status-unknown{background:#eeeae4;color:#746c62}.status-button.status-unknown{border:1px dashed #aaa198}.ai-answer-card{display:grid;gap:11px}.ai-answer-heading{display:flex;align-items:center;justify-content:space-between;gap:12px}.ai-answer-heading small{color:var(--muted);font-size:.68rem}.ai-confidence{display:inline-flex;width:max-content;border-radius:999px;padding:6px 9px;font-size:.68rem;letter-spacing:.04em;text-transform:uppercase}.ai-confidence.verified{background:#dff2e6;color:#17633d}.ai-confidence.provisional{background:#fff0c9;color:#7a5b0d}.ai-confidence.unverified{background:#f7e1df;color:#963a34}.ai-answer-main{white-space:pre-wrap}.ai-answer-alert,.ai-answer-missing{border-radius:10px;padding:10px 12px;font-size:.78rem;line-height:1.5}.ai-answer-alert{border-left:3px solid #c65d4d;background:#fff2ef;color:#713d35}.ai-answer-missing{border-left:3px solid #d5a72f;background:#fff8e6;color:#665228}.ai-answer-alert strong,.ai-answer-missing strong{display:block}.ai-answer-alert ul,.ai-answer-missing ul{margin:5px 0 0;padding-left:18px}.ai-suggested-reply{border:1px solid #cbded4;border-radius:12px;background:#f0f7f3;padding:12px}.ai-suggested-reply strong{display:block;color:#17633d;font-size:.76rem}.ai-suggested-reply p{margin:7px 0 10px!important;white-space:pre-wrap}.ai-suggested-reply button,.ai-answer-actions button{border:1px solid #b8cfc4;border-radius:8px;background:#fff;color:var(--green);padding:7px 10px;font-size:.72rem;font-weight:900;cursor:pointer}.ai-answer-meta details{border-top:1px solid var(--line);padding-top:9px}.ai-answer-meta summary{color:var(--muted);font-size:.72rem;font-weight:900;cursor:pointer}.ai-answer-meta ul{margin:7px 0 0;padding-left:18px;color:var(--muted);font-size:.72rem}.ai-next-actions{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}.ai-next-actions span{border-radius:999px;background:#eeeae1;color:#59635f;padding:6px 8px;font-size:.68rem}.ai-answer-actions{display:flex;align-items:center;gap:7px;border-top:1px solid var(--line);padding-top:9px}.ai-answer-actions>span{margin-right:auto;color:var(--muted);font-size:.7rem}.bot-message.structured>span{margin-bottom:5px}.bot-message.structured>p{display:none}@media(max-width:560px){.ai-answer-heading,.ai-answer-actions{align-items:flex-start;flex-wrap:wrap}.ai-answer-heading small{width:100%}.ai-answer-actions>span{width:100%;margin-right:0}}

.ai-feedback-choice{display:flex;align-items:center;gap:7px;width:100%}.ai-feedback-choice>span{margin-right:auto;color:var(--muted);font-size:.7rem}.ai-feedback-form{width:100%;margin-top:4px;border-radius:11px;background:#f3f6f3;padding:12px}.ai-feedback-form[hidden]{display:none}.ai-feedback-form label{display:grid;gap:5px;margin-bottom:9px;color:var(--ink);font-size:.72rem;font-weight:900}.ai-feedback-form label small{font-weight:500;color:var(--muted)}.ai-feedback-form textarea{width:100%;resize:vertical;border:1px solid #c9d5cf;border-radius:8px;background:#fff;padding:9px;font:inherit;line-height:1.45}.ai-feedback-form>div{display:flex;justify-content:flex-end;gap:7px}.ai-feedback-form [type=submit]{background:var(--green);color:#fff}.ai-feedback-saved{width:100%;border-radius:8px;background:#e5f3e9;color:#23633e;padding:9px 10px!important;font-weight:800}.ai-learning-center{margin-top:18px;border:1px solid var(--line);border-radius:18px;background:var(--paper);padding:22px}.ai-learning-head,.ai-learning-section-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.ai-learning-head h2{font-family:Georgia,serif;margin:5px 0 6px}.ai-learning-head p{max-width:780px;margin:0;color:var(--muted);font-size:.84rem;line-height:1.55}.ai-learning-kpis{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:9px;margin:18px 0}.ai-learning-kpis article{display:grid;gap:3px;border:1px solid var(--line);border-radius:12px;background:#fff;padding:14px}.ai-learning-kpis strong{font-family:Georgia,serif;color:var(--green);font-size:1.5rem}.ai-learning-kpis span{font-size:.76rem;font-weight:900}.ai-learning-kpis small{color:var(--muted);font-size:.68rem}.ai-learning-grid{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(320px,.65fr);gap:14px}.ai-learning-queue,.ai-learning-insights{border:1px solid var(--line);border-radius:14px;background:#fff;padding:17px}.ai-learning-section-head h3{margin:4px 0 0;font-family:Georgia,serif}.ai-learning-section-head>small{border-radius:999px;background:#edf1ec;color:var(--green);padding:7px 9px;font-size:.7rem;font-weight:900}.ai-learning-proposal{margin-top:12px;border:1px solid #dfd9ce;border-radius:12px;background:#fffcf7;padding:14px}.ai-learning-proposal.approved{background:#f3faf5;border-color:#cde2d3}.ai-learning-proposal.rejected{opacity:.72}.ai-learning-proposal-top{display:flex;justify-content:space-between;gap:10px}.ai-learning-proposal-top span{font-size:.76rem;font-weight:900}.ai-learning-proposal-top b{border-radius:999px;background:#fff0c9;color:#7a5b0d;padding:5px 7px;font-size:.65rem}.ai-learning-proposal.approved .ai-learning-proposal-top b{background:#dff2e6;color:#23633e}.ai-learning-proposal dl{margin:10px 0;display:grid;gap:7px}.ai-learning-proposal dl div{display:grid;grid-template-columns:95px 1fr;gap:9px}.ai-learning-proposal dt{color:var(--muted);font-size:.68rem;font-weight:900}.ai-learning-proposal dd{margin:0;font-size:.76rem;line-height:1.45}.ai-learning-proposal label{display:grid;gap:5px;color:var(--muted);font-size:.7rem;font-weight:900}.ai-learning-proposal textarea{width:100%;resize:vertical;border:1px solid #cbd5cf;border-radius:8px;padding:9px;font:inherit;line-height:1.45}.ai-learning-review-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:9px}.ai-learning-review-actions button{border:1px solid var(--line);border-radius:8px;background:#fff;padding:8px 11px;font-weight:900;cursor:pointer}.ai-learning-reviewed{margin:8px 0 0;color:var(--muted);font-size:.7rem}.ai-learning-insights #aiLearningConversations{display:grid;gap:8px;margin-top:12px}.ai-learning-insights #aiLearningConversations article{border-top:1px solid var(--line);padding-top:10px}.ai-learning-insights #aiLearningConversations article div{display:flex;justify-content:space-between;gap:9px}.ai-learning-insights #aiLearningConversations strong{font-size:.76rem;line-height:1.4}.ai-learning-insights #aiLearningConversations span,.ai-learning-insights #aiLearningConversations small{color:var(--muted);font-size:.66rem}.ai-learning-insights #aiLearningConversations p{margin:4px 0;color:var(--muted);font-size:.7rem}.ai-learning-policy{margin-top:16px;border-radius:12px;background:#19362d;color:#fff;padding:14px}.ai-learning-policy strong{font-family:Georgia,serif}.ai-learning-policy ol{margin:9px 0 0;padding-left:18px;color:#d6e1dc;font-size:.72rem;line-height:1.6}
@media(max-width:1050px){.ai-learning-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}.ai-learning-grid{grid-template-columns:1fr}}
@media(max-width:620px){.ai-feedback-choice{flex-wrap:wrap}.ai-feedback-choice>span{width:100%;margin-right:0}.ai-learning-center{padding:14px}.ai-learning-head{display:grid}.ai-learning-kpis{grid-template-columns:1fr 1fr}.ai-learning-proposal dl div{grid-template-columns:1fr;gap:2px}.ai-learning-review-actions{display:grid}.ai-learning-review-actions button{width:100%}}
.ai-evaluation-card article span small{display:block;margin-top:3px;color:var(--muted);font-size:.7rem}.ai-evaluation-card article b.evaluation-fail{color:#a43731}.ai-evaluation-card article b.evaluation-pass{color:#23633e}

/* Chat and train side by side */
.bot-test-layout{grid-template-columns:minmax(0,1.35fr) minmax(340px,.85fr)}.bot-test-side{display:grid;gap:12px;align-content:start}.bot-live-training{border:1px solid #b9d0c4;border-radius:15px;background:#f2f8f4;padding:18px}.bot-live-training-head{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.bot-live-training-head h3{font-family:Georgia,serif;margin:5px 0 0}.bot-live-training-head>span{border-radius:999px;background:#fff0c9;color:#7a5b0d;padding:6px 8px;font-size:.62rem;font-weight:900;white-space:nowrap}.bot-live-training-intro{margin:10px 0;color:var(--muted);font-size:.74rem;line-height:1.5}.bot-live-training-empty{border:1px dashed #a9bdb3;border-radius:10px;background:#fff;padding:16px;color:var(--muted);font-size:.74rem;line-height:1.5}.bot-live-training form{display:grid;gap:10px}.bot-live-training form[hidden],.bot-live-training-empty[hidden]{display:none}.bot-training-context{display:grid;gap:6px;border-radius:10px;background:#fff;padding:11px}.bot-training-context div{display:grid;grid-template-columns:115px 1fr;gap:8px;border-top:1px solid #e6ebe8;padding-top:7px}.bot-training-context div:first-child{border-top:0;padding-top:0}.bot-training-context span{color:var(--muted);font-size:.66rem}.bot-training-context strong{font-size:.71rem;line-height:1.4}.bot-live-training label{display:grid;gap:5px;color:var(--ink);font-size:.72rem;font-weight:900}.bot-live-training textarea{width:100%;resize:vertical;border:1px solid #b9cbc2;border-radius:9px;background:#fff;padding:9px;font:inherit;line-height:1.45}.bot-live-training-actions{display:grid;grid-template-columns:1fr 1.35fr;gap:7px}.bot-live-training-actions button{min-height:42px;border:1px solid var(--green);border-radius:9px;background:#fff;color:var(--green);padding:8px;font-weight:900;cursor:pointer}.bot-live-training-actions .primary-action{background:var(--green);color:#fff}.bot-live-training form>p{margin:0;color:var(--muted);font-size:.68rem;line-height:1.4}.bot-live-training form>p.success{color:#23633e;font-weight:800}.bot-live-training form>p.error{color:#963a34}.bot-open-learning{margin-top:10px;padding:4px 0}.bot-test-side .bot-debug{padding:18px}
@media(max-width:1050px){.bot-test-layout{grid-template-columns:1fr}.bot-test-side{grid-template-columns:1fr 1fr}.bot-chat-log{height:460px}}
@media(max-width:720px){.bot-test-side{grid-template-columns:1fr}.bot-live-training{padding:14px}.bot-live-training-head{display:grid}.bot-live-training-actions{grid-template-columns:1fr}.bot-training-context div{grid-template-columns:1fr;gap:2px}}

/* Quyền truy cập luôn thắng các quy tắc bố cục như display:flex/grid. */
.ops-data-mode{display:flex;align-items:center;gap:8px;margin:0 0 14px;border:1px solid #d9c27c;border-radius:14px;background:#fffaf0;padding:10px 12px}.ops-data-mode>div{display:grid;gap:2px;margin-right:auto}.ops-data-mode strong{font-size:.75rem}.ops-data-mode span{color:var(--muted);font-size:.68rem}.ops-data-mode button{min-height:38px;border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--ink);padding:8px 11px;font-weight:900;cursor:pointer}.ops-data-mode button.active{border-color:var(--green);background:var(--green);color:#fff}.ops-data-mode button b{display:inline-grid;place-items:center;min-width:20px;height:20px;border-radius:999px;background:#ffffff26;padding:0 5px}.demo-data-mode .ops-heading{border-color:#d2ad44}.demo-data-mode .ops-heading .eyebrow::after{content:" · MÔ PHỎNG";color:#a77816}.demo-badge{display:inline-flex!important;border-radius:999px;background:#fff0c9;color:#74550b;padding:3px 6px;font-size:.55rem!important;font-style:normal;font-weight:900;vertical-align:middle}.demo-form-note{display:grid;gap:4px;border:1px solid #d8b95e;border-left:5px solid #d1a62d;border-radius:10px;background:#fff8e4;padding:12px}.demo-form-note b{color:#795c15;font-size:.74rem}.demo-form-note span{color:#6d6249;font-size:.69rem;line-height:1.45}.demo-data-manager{display:grid;gap:16px}.demo-data-banner{border:1px solid #d8b95e;border-radius:14px;background:#fff8e4;padding:18px}.demo-data-banner>b{color:#8a6716;font-size:.65rem;letter-spacing:.09em}.demo-data-banner h3{font-family:Georgia,serif;margin:6px 0}.demo-data-banner p{margin:0;color:#665d48;line-height:1.55}.demo-data-stats{display:grid;grid-template-columns:1fr 1fr;gap:10px}.demo-data-stats article{border:1px solid var(--line);border-radius:12px;background:#fff;padding:15px}.demo-data-stats strong,.demo-data-stats span{display:block}.demo-data-stats strong{font-family:Georgia,serif;color:var(--green);font-size:1.7rem}.demo-data-stats span{color:var(--muted);font-size:.72rem;margin-top:3px}.demo-data-manager ol{margin:0;padding-left:22px;color:var(--muted);line-height:1.7}.demo-data-actions{display:grid;grid-template-columns:1fr 1fr;gap:8px}.demo-data-actions button{min-height:46px}.demo-data-actions button:disabled{opacity:.45;cursor:not-allowed}@media(max-width:760px){.ops-data-mode{align-items:stretch;flex-wrap:wrap}.ops-data-mode>div{width:100%}.ops-data-mode button{flex:1}.ops-data-mode #opsDemoData{flex-basis:100%}.demo-data-actions{grid-template-columns:1fr}}
[hidden]{display:none!important}